Hotelier – Philip Meyer

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Philip Meyer has fond recollections of his first job as a waiter at the Mermaid Hotel in Sussex, England. At the age of 17, the young Kent...

Lady of the Manor

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After three decades in hotels, Sue Murray achieves success by treating all her guests like VIPsSerendipity played a hand in leading Sue Murray into the hotel business,...

Dynamic Duo

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Design team Yabu Pushelberg brings a little Toronto flavour to the world’s best hotelsAt 4:30 p.m. on a Monday, the pace at Yabu Pushelberg’s Toronto studio shows...

Editor’s Page – Twists and Turns

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Unrelenting: that was the word used by one industry broker earlier this year in describing hotel activity in 2007. Indeed, over the past year several huge mergers...

The Great Rate Debate

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Room rates in Canada’s cities are rising, but still lag behind the U.S. and Europe. Can anything be done?Whether you’re selling lemonade or 767 wide-bodies, the quickest...

Hotelier – Marla Preston

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Marla Preston believes everyone should expect the best. As general manager of the Radisson Plaza Hotel in Regina, she strives to make guests and employees happy, and...

Editor’s Page – The Seven-Year Itch

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Upbeat, downbeat, and everything in between; statistics often tell the story. But projections may vary as much as daily weather forecasts, which can fluctuate so significantly they...

The Dream Team

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With an all-star line-up at the helm, Toronto’s first five-star hotel hopes to define a new standard in luxuryWhen the owners of Toronto’s posh Hazelton Hotel went...

That’s Entertainment

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Bigger TVs, better sound, more bandwidth — hotels gear-up guest roomsIt’s an enduring arrival ritual for many hotel guests: take off your shoes, visit the head, flop...

Front and Centre

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Top toques are giving the hotel restaurant a new lease on lifeIt’s almost as if things are coming full circle. Escoffier, the grand master chef, restaurateur and...