Hospitality businesses are harnessing the power of data collection
By Roseline Victoria Vijayakumar
The hospitality industry generates copious amounts of data daily, ranging from booking information and property details to room rates, housekeeping schedules and guest preferences....
Hotels take a fresh look at their cybersecurity measures
By Nicole Di Tomasso
As technology becomes more advanced, so does cybercrime. As a result, hospitality businesses need to take a fresh look at their cybersecurity measures.
The hospitality...
Hotels integrate guest-facing apps
By Roseline Victoria Vijayakumar
Hotels have stepped up their game in the evolving digital landscape by embracing a blend of human and digital innovations to enhance the guest...
Mobile check-in is transforming the hospitality industry
By Nicole Di Tomasso
For years, travellers have relied on their mobile devices to check in for a flight and not surprisingly, travellers want this same convenience when...
Self-service kiosks are revolutionizing the hotel industry
As the demand for self-service technology continues to rise, hotels of all sizes can no longer delay automating parts of the guest experience. In particular, self-service kiosks...
Equipment choices prioritize efficiency and labour savings
As technology evolves and labour shortages and rising costs continue, hotel kitchens are undergoing a transformation. As a result, operators are now re-thinking kitchen design when making...
Hotels improve the digital experience for staff and guests
A digital revolution is hitting the hotel world and while less contact with guests might seem like a paradox in an industry built upon hospitality, guests and...
Digital assets prove to be value for guests
The first thing most travellers want to do after deciding on a vacation destination is to find a place to plop their bodies once they arrive. They...
HITEC hospitality tradeshow returns
This year’s HITEC — perhaps the world’s foremost hospitality-technology tradeshow — marked its first full return since the cancelled 2020 outing and the scaled-back exhibition in Dallas...
Mobile check-in unlocks guest experience
The road to a great guest experience is paved with adapting to demands as the world changes. Mobile check-in is now an expectation from boutique spots to...
