The road to recovery begins to take shape

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The international hotel landscape has seen dramatic changes in the past year. Overall, demand is exceeding expectations and revenues in many regions are approaching or meeting pre-pandemic...

Hotels are capitalizing on the digital nomadic trends

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Within 10 days of the World Health Organization (WHO) declaring a global pandemic on March 11, 2020, 4.7 million Canadians had made the shift to working from...

Canada’s Indigenous-tourism industry faces an uphill battle to recovery

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In 2019, Canadian tourism had its best year on record — so did Canada’s Indigenous-tourism sector, which, according to Tourism Industry Association of Canada (TIAC) data, was...

Addressing staffing shortages requires creative thinking by hotel operators

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When you run a small hotel in the middle of a forest, with satellite Wi-Fi, no cell service, no bus service, and 15 minutes away from the...

Hotels are mixing it up to aid post-pandemic recovery

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As hoteliers survey the damage wrought by COVID-19, they see hope on the horizon. Yes, emerging variants continue to threaten a full recovery, but borders have re-opened,...

Hoteliers Are Re-Imagining Loyalty Programs for a Post-COVID-19 Future

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Despite ongoing COVID-19 challenges, it’s time for hoteliers to concentrate on customer engagement and loyalty strategies to aid recovery. As more people begin travelling again, they’ll have...

The Impacts of COVID-19 are Being Felt Around the World

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COVID-19 has spread throughout the world, sparing no country. But while all nations are in the same boat, some have better oars to help navigate the crisis....

Hybrid Events Emerged As a Key Role to Re-Opening the Meetings and Conventions Sector

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Last spring, when the pandemic arrived in North America, many industries were caught off guard. Although some were able to pivot to stay afloat, others were forced...

Hotels have a role to play in the remote-work future

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The use of co-working spaces has been on the rise in recent years, as ways of working have begun shifting to incorporate greater flexibility and a focus...

The Pandemic has Given New Shape to Hotel Labour Challenges

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There is no question the pandemic has impacted Canada’s hospitality workforce immensely.“The pandemic has had an overwhelming effect on the teams at our hotels,” says John Wilson,...