The road to recovery begins to take shape
The international hotel landscape has seen dramatic changes in the past year. Overall, demand is exceeding expectations and revenues in many regions are approaching or meeting pre-pandemic...
Hotels are capitalizing on the digital nomadic trends
Within 10 days of the World Health Organization (WHO) declaring a global pandemic on March 11, 2020, 4.7 million Canadians had made the shift to working from...
Canada’s Indigenous-tourism industry faces an uphill battle to recovery
In 2019, Canadian tourism had its best year on record — so did Canada’s Indigenous-tourism sector, which, according to Tourism Industry Association of Canada (TIAC) data, was...
Addressing staffing shortages requires creative thinking by hotel operators
When you run a small hotel in the middle of a forest, with satellite Wi-Fi, no cell service, no bus service, and 15 minutes away from the...
Hotels are mixing it up to aid post-pandemic recovery
As hoteliers survey the damage wrought by COVID-19, they see hope on the horizon. Yes, emerging variants continue to threaten a full recovery, but borders have re-opened,...
Hoteliers Are Re-Imagining Loyalty Programs for a Post-COVID-19 Future
Despite ongoing COVID-19 challenges, it’s time for hoteliers to concentrate on customer engagement and loyalty strategies to aid recovery. As more people begin travelling again, they’ll have...
The Impacts of COVID-19 are Being Felt Around the World
COVID-19 has spread throughout the world, sparing no country. But while all nations are in the same boat, some have better oars to help navigate the crisis....
Hybrid Events Emerged As a Key Role to Re-Opening the Meetings and Conventions Sector
Last spring, when the pandemic arrived in North America, many industries were caught off guard. Although some were able to pivot to stay afloat, others were forced...
Hotels have a role to play in the remote-work future
The use of co-working spaces has been on the rise in recent years, as ways of working have begun shifting to incorporate greater flexibility and a focus...
The Pandemic has Given New Shape to Hotel Labour Challenges
There is no question the pandemic has impacted Canada’s hospitality workforce immensely.“The pandemic has had an overwhelming effect on the teams at our hotels,” says John Wilson,...
