Robert Mercure Leads a Quebec Landmark Into a New Chapter
Not many places rival Monte Carlo, the fabled Mediterranean port along the French Riviera where the world’s rich and famous gambol (and gamble) under bright skies and...
From the Editor: Reaping the Rewards
With travel and tourism continuing to grow at a solid clip, the future looks bright for the hotel industry. But while numbers are strong, the way people...
Sheraton Guildford Appoints New Director
VANCOUVER — Sheraton Vancouver Guildford has recently appointed Ryan Matheson director of Sales and Marketing. “We are delighted to have Ryan as our new...
A roundup of tech trends that are shaping the hospitality industry
The pandemic has completely transformed the hotel experience for guests, managers and employees alike. As the new normal unfolds, hotel companies are adjusting accordingly with new technology...
What’s the Most Important Aspect of a Marketing Plan?
A clear and actionable strategy for long-term success. Though its easy to say, it is hard to actually implement. Most GMs and...
Radisson Hotel Group Chooses ReviewPro for Guest-Experience Management
DALLAS — Radisson Hotel Group has entered into a global agreement to deploy ReviewPro’s guest-experience-management solution across all its 1,100 hotels around the world.
ReviewPro’s Guest Experience Improvement...
Aloft Hotels Announces Its Latest Innovation: Voice-activated Rooms
STAMFORD, Conn. — Starwood Hotels & Resorts Wordwide Inc. has unveiled Voice-activated Rooms at Aloft Hotels, which utilize the “Hey Siri” built-in technology of Apple’s latest iOS...
Hoteliers Are Re-Thinking Kitchen-Equipment Choices
Hotel kitchen operations may be putting some new equipment purchases on the back burner for the time being. Yet the past year-and-a-half is proving to be a...
Technology takes on a growing role in housekeeping departments
As the hotel experience has evolved, technology has taken on a growing role in all aspects of operations. The impact of these technologies can be seen in...
IHG’s Abrahamson Makes Move
ATLANTA — IHG’s president of the America’s region, Jim Abrahamson, has taken the CEO position with Interstate Hotels & Resorts, an independent hotel management company. ...
