Maestro Offers Training Package Promotion

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MARKHAM, Ont. — Property-management systems (PMS) provider Maestro has introduced a training initiative designed to help hoteliers adapt to change and meet the demands of today’s travellers. Maestro’s...

Mobile Check-In is Gaining Traction and Streamlining Stay

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The past year has shifted operators’ focus to providing streamlined, low-contact hotel experiences for guests in a big way. While the industry was already headed towards technology...

Hotelier: Ryan Killeen, The Annex, Toronto

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Having a mother who worked in the hotel industry means Ryan Killeen’s been hooked on hospitality since he was 10 years old. “I was intrigued by everything...

Envisioning the Future of Travel

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After an alarming and unwelcome stretch of stillness, the winds are blowing across the tarmac at last and a post-pandemic travel scene is taking shape in the...

The Franchise Report: What Lies Ahead for Hotel Franchising

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Hotel franchise companies spent much of 2020 in defense mode, responding to the COVID-19 crisis with franchisee-support packages, new policies and procedures and heightened levels of communication,...

Today’s Revenue Management Requires Non-Traditional Strategies

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Over the past months, I’ve witnessed with almost incomprehension the changes the COVID-19 pandemic has forced upon our industry. From operational standards to accounting practices, forecasting methodologies...

Examining the Future of Breakfast Buffets

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The impact of COVID-19 on the local and global hospitality industry has been undeniable. According to the Ottawa-based Hotel Association of Canada (HAC), not only have thousands...

From the Editor: Inspiring Travel Trends

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Almost a year after the pandemic surfaced, COVID-19 continues to fuel uncertainty. And, just as consumers were finally starting to feel somewhat optimistic, given the wide distribution...

TORLYS Expands Smart Laminate Program

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TORONTO — TORLYS has launched new additions to its Smart Laminate program — the Rivera, Avenue, Grand and Lexington-W collections. Each of the new collections offer a four-sided...

TORLYS Launches New Marquee Collections

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TORONTO — TORLYS has expanded its Marquee Laminate Program with the launch of Highland and Highland Narrow collections, featuring 16 new colours specifically developed for the builder...