Hoteliers Are Re-Thinking Kitchen-Equipment Choices

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Hotel kitchen operations may be putting some new equipment purchases on the back burner for the time being. Yet the past year-and-a-half is proving to be a...

Operators Know It Pays to Invest in Air-Quality Improvements

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Since the start of the COVID-19 outbreaks, air quality has become top of mind for operators and guests alike. Budgets that were once earmarked for other operational...

Hoteliers Are Re-Imagining Loyalty Programs for a Post-COVID-19 Future

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Despite ongoing COVID-19 challenges, it’s time for hoteliers to concentrate on customer engagement and loyalty strategies to aid recovery. As more people begin travelling again, they’ll have...

Hotelier: Eugénie Jason, Muir Hotel, Halifax

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When the Muir Hotel in Halifax opens its doors this month, it will be the culmination of many months of preparation for Eugénie Jason. And as challenging...

Supplier of the Year: Susie Grynol, Hotel Association of Canada

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With roughly 15 years of experience as an association executive, Susie Grynol has managed a number of complex industry issues. In her current role as president and...

Hotelier of the Year: Anne Marie Johns, Fairmont Tremblant

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Focus on the positive and celebrate the successes — that was Anne Marie Johns’ mantra throughout the COVID-19 pandemic. The general manager of Quebec’s luxurious Fairmont Tremblant...

Company of the Year: Silver Hotel Group

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Deepak Ruparell, president of Silver Hotel Group, is renowned for his modesty. He actively shuns the limelight, downplays his success and accomplishments — unless it’s about his...

Coverage of the Fifth-Annual WITH Summit

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This year’s Women in Tourism & Hospitality Summit (WITH) virtual event took place October 5, bringing together more than 200 attendees from around the world. Now in...

From The Editor: It’s Time to Shine

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The pandemic may not be officially over, but it’s certainly time for the industry to start its ascent back from the devastation that has been wreaked on...

Profile: Sageblan Investments

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While most six-year-olds were spending their weekends riding bikes or playing with LEGO, Bleda and Anil Basegmez were touring construction sites. The families of these two cousins...