Hotelier: Anne-Marie Johns, Fairmont Mont Tremblant, Mont Tremblant, Quebec

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Like many hoteliers, Anne-Marie Johns was “introduced to the hotel industry through summer employment.” Johns worked at the Chateau Lake Louise, while studying at the University of...

A glimpse of the new Voyager Station space

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Space is poised to become a formidable new frontier for hotels. One of the key challenges of space hotels will be developing a holistic environment that capitalizes...

Hotels have a role to play in the remote-work future

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The use of co-working spaces has been on the rise in recent years, as ways of working have begun shifting to incorporate greater flexibility and a focus...

Data shows an uphill battle for diversity and inclusion in the hospitality industry

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Methodology For the purposes of this article, we used the term ‘visible minority’ instead of BIPOC. We wanted to be cognizant of the fact that we might have...

Discussing the future of remote workforces with Patrick Doyle, vice-president and general manager, American...

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Rosanna Caira: What was 2020 like for your company as you’ve navigated the pandemic?Patrick Doyle: The last year has been an opportunity for American Express Global Business...

Pandemic challenges have opened doors for F&B innovation

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As occupancy rates plummeted in hotels across the country, hotel food-and-beverage operators have learned that a little ingenuity can go a long way in shoring up declining...

Sustainability initiatives are key to the industry’s path forward

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When the pandemic finally ends, the hope is that tourism will come back better and stronger than ever. This has resulted in renewed and heightened focus on...

New TIAC president Beth Potter believes there’s light at the end of the pandemic
...

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Prior to COVID-19, tourism was one of the fastest-growing industries in the world. The tourism sector in Canada was the fifth-largest, responsible for one in 10 of...

The post-pandemic hiring
 landscape will look different

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Noiseless tremors are causing the erosion of the traditional employment model in the hospitality industry and this has gone unnoticed during this pandemic. The level and amount...

Changes to HR policies 
needed in a post-COVID-19 era

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As the hotel industry continues to grapple with the effects of COVID-19 changing the way we live, travel and work, we know this situation has been anything...