Pandemic challenges have opened doors for F&B innovation

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As occupancy rates plummeted in hotels across the country, hotel food-and-beverage operators have learned that a little ingenuity can go a long way in shoring up declining...

The Re-Shaped Future of In-Room Dining

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Due to the nature of the pandemic, various regions and types of hotels have been impacted very differently, resulting in a wide mix of approaches to evolving...

Examining the Future of Breakfast Buffets

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The impact of COVID-19 on the local and global hospitality industry has been undeniable. According to the Ottawa-based Hotel Association of Canada (HAC), not only have thousands...

How to Make Your Hotel’s F&B Operations Stand Out

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Pre-pandemic, the operative model for many hotels was to generate core earnings through the rooms division, with more-or-less break even or slightly positive support from the hotel’s...

Designing Dining: F&B Strategies are Moving in Bold New Directions

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The time-honoured traditions of room service and the in-room minibar are being shaken (and stirred) as new models for food-and-beverage service come into their own. Digital disruption...

A Taste of Wine Wisdom from Properties Across the Country

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HYATT REGENCY CALGARY Before arriving at the Hyatt Regency Calgary, general manager Amy Johnson spent 10 years building Hyatt’s corporate wine program. “We see the wine program as...

A Look at Trends in Hotel Banquet and Catering Menus

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Younger guests, ethnic travellers and environmentally conscious corporations are inspiring a shake-up in traditional banquet and catering menus. Lifestyle changes are driving healthier options, such as vegetarian,...

Hotels are Offering a Modern Take on Breakfast and In-Room Dining

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We know breakfast is the most important meal of the day — especially for hotel guests. Although many guests would rather “grab and go” than linger over...

Why Rooftop Gardens are Creating Buzz

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As properties move toward sustainable practices, they grow gardens, making use of the only space they have available in their mostly urban environments — the roof. Many...

How Hotel Bars are Crafting Unique Experiences to Entice Guests

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The trend in hotel-bar design has moved away from generic-looking hotel lounges serving merely the wayward traveller, to bars featuring unique themes that cultivate experiences. Not surprisingly,...