Dometic Wins Plus X Awards

ELKHART, Ind. — The Dometic DM-Drawer Minibar series has been awarded Plus X Awards for Best Brand of the Year 2019 and Best Product 2019.

Vicki Welstead Rejoins Big Picture Conferences

TORONTO — Vicki Welstead has returned to Big Picture Conferences as director of Sponsorship Development. Welstead has more than 30 years of experience, having...

Sheraton Centre Partners with Noventri for Tech Solutions

SMITHSBURG, Md. — The Sheraton Centre Toronto Hotel has tapped Noventri to provide digital-reader board and door-card solutions for the hotel’s daily event screens.

Red Roof Partners with RateGain Technologies

DALLAS — Red Roof has partnered with RateGain Technologies for comprehensive price intelligence and parity tracking. “After an extensive review process, we selected RateGain...

Coast Hotels Partners with IDeaS to Update its Revenue-Strategy Technology

MINNEAPOLIS, Minn. — Coast Hotels has chosen IDeaS as its new technology partner and will be implementing the IDeaS G3 revenue-management system (RMS) at 20 of its...

Tips for Improving Hotel Wellness Offerings

Are you on the wellness bandwagon yet? This trend isn’t going anywhere, particularly with each new generation demanding healthier foods and more-restorative programs when selecting...

Hotelier: Alexi Hakim, InterContinental Toronto Centre

The seed of working in the hotel industry was planted in the mind of Alexi Hakim when he was just 12 years old. “I accompanied...

Shared Growth: Vacation Ownership is on the Rise

The term “timeshare” used to conjure images of over-eager salespeople pouncing on unsuspecting tourists at airports and street corners. These fast-talking, high-pressure, often unscrupulous peddlers...

Shaping the Guest Experience with CRM

Customer Relationship Management (CRM) often brings to mind processes and software. And though that’s a large part of it, today CRM is focused on how...

Hotels are Evolving their F&B Offerings

Food-and-beverage operations have long been a challenging line item in budgets. Margins are thin, staffing a challenge at the best of times and guests have...