Fairmont Hotels & Resorts/Accor has been an environmental leader among eco-friendly hotels
For more than 30 years, Fairmont Hotels and Resorts, the winner of Kostuch Media Ltd’s 2023 Green Leadership Award for Outstanding Commitment to Environmental Stewardship, has been...
Analysts say 2022 was a pivotal year for the Canadian hospitality industry
According to a recent Canadian Lodging Industry Overview: Hospitality & Gaming released by Cushman & Wakefield’s Valuation & Advisory team, 2022 will be remembered as a pivotal...
HAC launches new Workforce Growth Strategy to address labour shortages
When an entire sector is shut down for two years and loses its most precious asset — its people — it becomes challenging to re-open and operate...
Three ingredients for a winning workplace culture
Every business has a culture. Like a recipe for a great meal, great cultures are created intentionally and with a variety of ingredients. Yet, leaders often leave...
From the Editor: Rising to the Challenge
Sustainability has taken on a greater importance in recent years, while also assuming a broader definition. The pandemic may have forced companies to put greening initiatives on...
Hotelier: Hiren Prabhakar, St. Regis Toronto
Ever since he was a young child growing up in India, the hotel industry has fascinated Hiren Prabhakar. The love affair was fuelled by his parents who...
Hotel bathrooms become a focal point for designers
No longer an afterthought, the hotel bathroom has become a design focal point. Whether that means maximizing the efficiency of a smaller space or cutting into old...
Equipment choices prioritize efficiency and labour savings
As technology evolves and labour shortages and rising costs continue, hotel kitchens are undergoing a transformation. As a result, operators are now re-thinking kitchen design when making...
Experts weigh in on technology expectations of today’s hotel guests
The use of technology was accelerated in hotel operations during the pandemic and now, with myriad challenges still facing the industry, the implementation of new tech to...
Operators up their game with pet-friendly programs
When canine and feline guests sign in at the Holiday Inn Express & Suites Airdrie-North Calgary, staff is always at the ready to hand out a friendly...
