The Art of Cleanliness Theatre

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The travel industry will bounce back, but it will come with many new challenges as customer behavior and demands are transformed by the post- coronavirus...

From the Editor: United We Stand

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What a difference a day makes. And, with each passing day, the war against COVID-19 inten- sifies. The number of casualties increases, the fear intensifies...

Parity Technology Solutions Enters Multi-Year Agreement with InnVest Hotels

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TORONTO — Parity Technology Solutions and InnVest Hotels have entered a three-year technology-services agreement for InnVest’s Choice-branded portfolio of properties throughout Canada.

Panic Buttons have Become Key to Protecting Hotels’ Reputations

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Now that panic buttons or electronic safety devices (ESDs) have hit the scene, they’re shifting the legal landscape in terms of what are considered reasonable...

Introducing the Winner of Hotelier’s Inaugural Employer of Choice Award

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AS the first winner of the Hotelier Employer of Choice (HEOC) award, the former Thompson Toronto hotel has built a culture that emphasizes inclusiveness and...

Metro Toronto Convention Centre Celebrates More Than Three Decades of Success

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ON October 2, 1984, Queen Elizabeth II officially opened the newly minted Metro Toronto Convention Centre (MTCC). Since then, the iconic structure in the heart...

Roundtable: Experts Weigh in on How the Industry can Green Up Operations

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Amy Bostock: What does sustainability mean to your company? Chris Berry: At True North, we recognize the desire and need to practice responsible environmental stewardship...

Business Events Continue to Impact Local Economies

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Meetings and conventions remain a pivotal part of the Canadian hotel industry and, with business tourism on the rise in Canada, the trend shows no...

Audiovisual Offers Can Make or Break an Event

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Guests travelling for business meetings, conferences and events is not a phenomenon, but now, more than ever, audio-visual offerings are vital. Access to — and...

Innovations are Wringing Savings from Laundry Departments

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The voluminous amount of laundry that tumbles in and out of washers and dryers every day is a huge drain on hotel resources — both...