Meetings-and-events segment ramps up beyond expectations
The pandemic dealt a sizeable blow to meeting-and-event revenues for a large portion of hotel operations. But hotels are reporting that business gatherings are showing a surprising...
Increased leisure demand drove the start of an industry rebound in 2021
Early in 2021, expectations by industry analysts were that it would be a year of modest but positive recovery for the Canadian hotel industry as restrictions were...
Montreal’s Humaniti Hotel overcomes COVID challenges
When Humaniti Hotel Montreal opened its doors in the summer of 2021, general manager Mathieu Larochelle was concerned that COVID-19 restrictions would keep the hotel from showing...
Coast Hotels celebrates 50-year milestone in 2022
Coast Hotels is leaping into the remainder of 2022 with confidence. Headquartered in Vancouver, the company, which has been a subsidiary of the Japan-based APA Group since...
Langham Hotels & Resorts continues to chart growth in luxury segment
With a legendary history spanning more than 150 years, Langham Hotels & Resorts continues to chart global growth in the luxury segment around the world even amidst...
HAC shines spotlight on tourism growth strategy and labour
The last time my column appeared, the federal government’s Tourism Growth Strategy had just been announced. Consultations are now underway and we are actively engaging with members...
From the Editor: Breaking Barriers
After a two-year hiatus on travel, Canadians are anxious to resume their travel plans. But whether they’re planning to travel domestically or further afield, the reality is...
Hotelier: Eric Quesnel, Queen Hotel & Spa, Niagara-on-the-Lake, Ont.
It was the family-style approach to hospitality during his first hotel job at Montreal’s Hotel Auberge Universel that left a lasting impression on Eric Quesnel. “I was...
Decor & Design: Community spirit is at the heart of today’s public spaces
The dramatic changes in the hospitality industry over the past two years have added a new perspective on the design of public spaces. As guests begin to...
Travellers are making up for lost time when it comes to hotel F&B selections
You’d think the past two years might have left travellers feeling timid and reluctant to dive back into crowded dining-rooms and buffet lineups, but that’s not the...
