Meetings-and-events segment ramps up beyond expectations

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The pandemic dealt a sizeable blow to meeting-and-event revenues for a large portion of hotel operations. But hotels are reporting that business gatherings are showing a surprising...

Increased leisure demand drove the start of an industry rebound in 2021

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Early in 2021, expectations by industry analysts were that it would be a year of modest but positive recovery for the Canadian hotel industry as restrictions were...

Montreal’s Humaniti Hotel overcomes COVID challenges

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When Humaniti Hotel Montreal opened its doors in the summer of 2021, general manager Mathieu Larochelle was concerned that COVID-19 restrictions would keep the hotel from showing...

Coast Hotels celebrates 50-year milestone in 2022

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Coast Hotels is leaping into the remainder of 2022 with confidence. Headquartered in Vancouver, the company, which has been a subsidiary of the Japan-based APA Group since...

Langham Hotels & Resorts continues to chart growth in luxury segment

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With a legendary history spanning more than 150 years, Langham Hotels & Resorts continues to chart global growth in the luxury segment around the world even amidst...

HAC shines spotlight on tourism growth strategy and labour

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The last time my column appeared, the federal government’s Tourism Growth Strategy had just been announced. Consultations are now underway and we are actively engaging with members...

From the Editor: Breaking Barriers

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After a two-year hiatus on travel, Canadians are anxious to resume their travel plans. But whether they’re planning to travel domestically or further afield, the reality is...

Hotelier: Eric Quesnel, Queen Hotel & Spa, Niagara-on-the-Lake, Ont.

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It was the family-style approach to hospitality during his first hotel job at Montreal’s Hotel Auberge Universel that left a lasting impression on Eric Quesnel. “I was...

Decor & Design: Community spirit is at the heart of today’s public spaces

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The dramatic changes in the hospitality industry over the past two years have added a new perspective on the design of public spaces. As guests begin to...

Travellers are making up for lost time when it comes to hotel F&B selections

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You’d think the past two years might have left travellers feeling timid and reluctant to dive back into crowded dining-rooms and buffet lineups, but that’s not the...