Profile: David Aucoin

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David Aucoin says passion is the key to success in the hospitality industry. At only 19, Aucoin kick-started his career, allowing him to develop personally and professionally...

Profile: Hilton

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Over the past two years, Hilton has seen steady growth throughout the region, particularly with its newer brands, including Tapestry Collection by Hilton and Tru by Hilton.When...

Experts are optimistic about hotel M&A activity in 2022

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It’s been roughly 18 months since COVID-19 emerged, growing into a global pandemic that brought the hotel industry to a screeching halt. With multiple lockdowns, quarantine regulations...

The 2021 Investment Roundtable

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Rosanna Caira: After 18 months of living through lockdowns and re-openings, how is your company doing? Paul Loehr: From my perspective as a developer, it’s been really tough...

From The Editor: Restarting The Engine

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After almost two years of living through the pandemic, with all of our lives stalled to some degree, it seems we’re now getting ready to re-start the...

The Impacts of COVID-19 are Being Felt Around the World

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COVID-19 has spread throughout the world, sparing no country. But while all nations are in the same boat, some have better oars to help navigate the crisis....

Hotelier: Ada Chang, Days Inn & Suites by the Falls, Niagara Falls, Ont.

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Ada Chang has always had an affinity for hotels. Starting as a front-desk agent as part of an internship program at the Sunrise Golf & Country Resort...

COVID-19 presents unique challenges for hotel F&B operations

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Hotel occupancy and revenue plummeted to all-time lows in 2020. But in spite of this downturn, the industry has been quick to develop other revenue streams, particularly...

Operators need to Identify guests’ needs to help fill rooms post-pandemic

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Over the last 18 months, there have been few beacons of hope for the hotel industry. But this past summer, when governments began lifting many of the...

Control and Customization for In-room Entertainment is Top-of-Mind for Travellers

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Whether at home or on the road, it’s become increasingly clear that streaming is the king of content. Many guests now hold multiple streaming subscriptions and expect...