From the Editor: Travel Tunes
As inflation continues to spiral upwards, many are wondering whether travel will be affected in the coming year. But according to a recent study by Virginia-based MMGY...
Hotelier, Jennifer Belanger, Bruce Hotel
Jennifer Belanger never set out to be in the hotel industry. Having studied journalism at Toronto Metropolitan University (formerly Ryerson), her dream was to write, but after...
Hotel chef re-think food-and-beverage operations
The past two-and-a-half years have transformed priorities for hotel food-and-beverage operations. Combi- and rapid-cook ovens reigned supreme as the primary focus switched to room service and grab...
Hotels re-design rooms to meet the new normal
The basic concept of a hotel room hasn’t changed over the centuries. It’s still a place to relax while on vacation or work on a business trip...
Hotel-management software revolutionizes operations
Increasingly, hotels are choosing a wide range of technology solutions to assist with virtually any task, from onsite property management to front-desk to housekeeping. If implemented correctly,...
Governments restore order to short-term rentals
Around the time of the economic meltdown of 2008-2009, we began to hear about the “Sharing Economy.” Buoyed by the swift growth of social-media platforms, a wide...
Hoteliers evaluate relationships with OTAs
The relationships between hotels and third-party intermediaries or online-travel agencies (OTAs) has been the subject of many discussions over the years. Yet the consensus seems to be...
2022 Rosanna Caira Lifetime Achievement Award: Simon Cooper
Simon Cooper’s distinguished career as a hotelier has spanned more than 50 years, three continents and five hotel brands. Through it all, it’s his passion for people...
2022 Supplier of the Year: Ontario Restaurant Hotel & Motel Association
If you can’t change the direction of the wind, as the saying goes, adjust your sails to reach your destination. These past few years, the Ontario Restaurant...
2022 Hotelier of the Year: Tim Terceira
Tim Terceira is well-known among his peers for being the calm in the storm. “You can throw whatever you want at me and I’ll figure out a way...
