Editor’s Page – The Design of Success
Are successful companies wired differently than the rest of the pack? Do they drive innovation better than competitors? Do they face similar challenges? What makes them go...
Editor’s Page – Twists and Turns
Unrelenting: that was the word used by one industry broker earlier this year in describing hotel activity in 2007. Indeed, over the past year several huge mergers...
The Great Rate Debate
Room rates in Canada’s cities are rising, but still lag behind the U.S. and Europe. Can anything be done?Whether you’re selling lemonade or 767 wide-bodies, the quickest...
Front and Centre
Top toques are giving the hotel restaurant a new lease on lifeIt’s almost as if things are coming full circle. Escoffier, the grand master chef, restaurateur and...
That’s Entertainment
Bigger TVs, better sound, more bandwidth — hotels gear-up guest roomsIt’s an enduring arrival ritual for many hotel guests: take off your shoes, visit the head, flop...
The Dream Team
With an all-star line-up at the helm, Toronto’s first five-star hotel hopes to define a new standard in luxuryWhen the owners of Toronto’s posh Hazelton Hotel went...
Editor’s Page – The Seven-Year Itch
Upbeat, downbeat, and everything in between; statistics often tell the story. But projections may vary as much as daily weather forecasts, which can fluctuate so significantly they...
Hotelier – Marla Preston
Marla Preston believes everyone should expect the best. As general manager of the Radisson Plaza Hotel in Regina, she strives to make guests and employees happy, and...
Hotelier – Role of a Lifetime
West coast GM knows running a hotel is more work than playAs a 16-year-old student in New Delhi, Peter Parmar took an interest in the world of...
Gang Green
Foward-looking hotels join the blooming environmental movement As an industry selling luxury, convenience and escape, often via large properties that have traditionally had a significant environmental footprint,...
