New GM Appointed at Sheraton Gateway Hotel

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TORONTO — Starwood Hotels & Resorts has named Tim Reardon the new GM of Toronto’s Sheraton Gateway Airport Hotel. “I am thrilled to be...

iRiS Launches New Digital Concierge

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LONDON, U.K — iRiS Software Systems, the leading guest services application provider, has launched the latest offering in their line-up of cutting-edge hospitality applications. The new iRiS Lobby...

PSAV Making a Difference at Deerhurst, a Skyline Resort, in Muskoka

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TORONTO — When you have 45,000 square feet of flexible function space located on 760 waterfront acres, you need an event technology partner that not only delivers...

The Great Divide: How Unionization And Diversity Affects the Work Environment In Canadian Hotels

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The news came at the end of September, almost four years to the day from when the drive to unionize began. The Ontario Labour Relations Board (OLRB)...

Choosing The Right Hotel Franchise For You

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When it comes to choosing a hotel brand to franchise, there’s more choice than ever. But with that choice, comes a host of tough questions that need...

From The Editor: Moving Forward

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Last year started on a positive note, with great expectations the economy was on a fast track to recovery; but the year ended on a low note...

Designing Hotel Guestrooms To Reflect Local Character

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Brand standards may be the determining factor when it comes to certain aspects of hotel design, but, for many hotels, the guestroom is becoming a rich palette...

Timothy Ostrem Named GM of Iconic Algonquin Resort

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ST. ANDREWS BY-THE-SEA, N.B. — As 2013 gets underway, New Castle Hotels and Resorts welcomes a new face to its executive management team. Tim...

Balancing In-room Entertainment and Customer Devices

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Today’s guestroom entertainment technology is changing at a rapid pace, and hotels are facing a dilemma keeping guests satisfied with their connection. Guestroom entertainment has become a...

Profiling Hotelier Keith Simmonds of The Great Wolf Lodge

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As GM of Canada’s first indoor water-park resort, Keith Simmonds knows a thing or two about having fun. Since opening the Great Wolf Lodge seven years ago,...