Editor’s Page – Capitalizing on Canuck Style
Former Canadian prime minister Lester Pearson once said the 20th century belonged to Canada. It seems he was off by a century. After years of navel gazing...
Less is More
With fewer rooms to look after, boutique hotels offer king-size service In mid-December Jacques Fortier, manager of Opus Montreal, heard from a man who had reserved a...
Brave New World
Marketing your hotel on the web? Make sure you’ve got a plan Most major hospitality companies, hotel properties and resort destinations have had an online presence for...
Editor’s Page – The Design of Success
Are successful companies wired differently than the rest of the pack? Do they drive innovation better than competitors? Do they face similar challenges? What makes them go...
Hotelier – Philip Meyer
Philip Meyer has fond recollections of his first job as a waiter at the Mermaid Hotel in Sussex, England. At the age of 17, the young Kent...
Lady of the Manor
After three decades in hotels, Sue Murray achieves success by treating all her guests like VIPsSerendipity played a hand in leading Sue Murray into the hotel business,...
Dynamic Duo
Design team Yabu Pushelberg brings a little Toronto flavour to the world’s best hotelsAt 4:30 p.m. on a Monday, the pace at Yabu Pushelberg’s Toronto studio shows...
Editor’s Page – Twists and Turns
Unrelenting: that was the word used by one industry broker earlier this year in describing hotel activity in 2007. Indeed, over the past year several huge mergers...
Editor’s Page – The Seven-Year Itch
Upbeat, downbeat, and everything in between; statistics often tell the story. But projections may vary as much as daily weather forecasts, which can fluctuate so significantly they...
The Dream Team
With an all-star line-up at the helm, Toronto’s first five-star hotel hopes to define a new standard in luxuryWhen the owners of Toronto’s posh Hazelton Hotel went...
