This article is presented by LG Electronics Canada. Photos courtesy of LG.

Travel is back, and in today’s hybrid, technology-driven climate, hoteliers are looking for new ways to implement digital, cloud, AI, and robotic technologies to elevate services. Whether it be in-room control from mobile devices, a robot servicing multiple tables, or interactive digital displays for professional travelers, technology is constantly advancing to ensure that hotel guests can have all their home and work needs met when they travel.

“In the competitive and ever-evolving world of hospitality, it’s always been a top priority for hotels to stay attuned to the demands of the marketplace,” said Michael Kosla, hospitality senior vice president at LG Business Solutions USA. “With the tastes of modern travelers rapidly changing, hotels must be vigilant in knowing the value of what they’re offering consumers or risk falling behind. For example, guests are increasingly demanding simple access to their personal media options including streaming services and control room settings such as lighting, temperature and blinds through smartphones or voice-controlled assistants.”

LG is a leading provider of in-room TVs and is also focused on hotel technology innovation. With a wide range of powerful displays, service robots and computing devices – many of which were showcased at the recent Hospitality Industry Technology Exposition & Conference (HITEC) in Toronto – LG is committed to providing hoteliers with the technology they need to deliver innovative and interactive guest experiences.

For example, LG’s premium direct-view light-emitting diode (DVLED) displays eliminate the LCD panel, instead using a surface array of LEDs as the actual display pixels. This allows for incredible contrast, vibrant colours, and brightness levels several times that of LCDs. Front and centre at HITEC was the LG 136-inch All-in-One Smart Series 1.5mm pixel pitch DVLED. With features including an embedded controller, an on-board speaker, a rolling floor stand and the option to add simple screen sharing through the LG One:Quick Share accessory solution, this screen is ready to greet guests with captivating on-screen content and make an exceptional first impression for their hotel experience. Maintenance is easy and fast with the optional LG ConnectedCare* service, a cloud service solution provided by LG. It remotely manages the status of displays for fault diagnosis and remote-control services, enabling the stable operation of clients’ businesses.

Photo courtesy of LG

Other LG HITEC highlights included:

  • The news that Apple AirPlay will be widely available to guests on LG’s Pro:Centric® Smart Hotel TVs starting later this year offers an exciting change to the in-room experience. This addition will enable seamless and secure content sharing from iPhones or iPads to guest room TVs as well as smart in-room control, thereby turning the hotel room into a true home away from home.
  • Taking work on the road to the next level, the interactive LG CreateBoard digital board meets the needs of the business traveler with 20-point multi-touch 4K resolution, dual 16-watt speakers and simple screen sharing through the LG CreateBoard Share app. Furthermore, the LG One: Quick Works video display combines video conferencing, screen-sharing, on-screen collaboration, scheduling, and more in one simple-to-deploy solution.
  • Signage takes on new meaning with the LG Transparent LED Film, which can be applied to glass surfaces, including windows – and with LG Transparent OLED displays, the possibilities for creativity are endless. As their names suggest, both displays are fully transparent, enabling a seamless melding of digital content with real-world objects or spaces and offering a whole new type of canvas for creators, artists and brands.
  • The powerful Pro:Centric Catena platform provides seamless remote content tuning and management of commercial televisions without having to use multiple remote controls or tune individual set-top boxes to TV channels. This technology also allows guests to listen to their preferred television through their smartphone or personal earphones, perfect for any patrons who are looking to unplug and unwind.
  • And, tapping into the rising demand for AI and robotic solutions, LG’s innovative CLOi ServeBot is able to serve multiple tables at once by detecting the presence of food and departing to the next table after guests are properly served. This is a powerful option for hoteliers looking for creative solutions to address potential staffing shortages while still ensuring prompt service.  

When it comes to hospitality, LG is committed to delivering innovative technology solutions to enhance experiences for hoteliers and their guests. For more information, please visit

Photo courtesy of LG


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