With September now here, it’s time to get back to business for most hotel operators. Though it’s been a great summer for hoteliers, with occupancy and RevPAR both on the rise, fall always signals a great time to re-set and re-focus on Operations. This month’s issue features an extensive report, produced by CBRE, that takes a deep dive into the past year to better understand how the industry has fared from coast to coast. And, we take a look at several of the trends gaining traction – from Mobile Check in, to Nomadic Living, to a look at how AI is changing the way hotels market themselves. We also feature two profiles: one on the Keep Refillery, which has developed an innovative solution to a global crisis and the other on Shannon McCallum, VP, Operations at one of Las Vegas’ biggest hotels.
We hope you enjoy the issue.