TORONTO — Felicia Mongelli has been promoted to director of Sales, and Victoria Simmons to director of Room Operations, at the Westin Harbour Castle, Toronto. The promotions will see these two new leaders guide the Sales and Operations departments as the hotel begins its renovation journey.
In her new role, Simmons will oversee the new room operations at a time when the hotel’s guestrooms are being renovated. Previously, she was director of Event Planning. Simmons has spent her entire career at the Westin Harbour Castle, Toronto working in progressive leadership roles, including Banquets assistant manager, assistant director of Banquets, stewarding manager, assistant director of Housekeeping and director of Banquets.
Mongelli, on the other hand, is an award-winning sales executive who won the President’s Circle Award and continuously exceeds her revenue targets. Previously, Mongelli was the senior sales executive at the hotel. She started her career with Marriott in 2000 at the Sheraton Parkway Toronto North Hotel as a front desk and lead reservation agent. In 2004, she began various roles in the sales department.
“I’ve experienced many hotel renovations at the various properties I’ve worked at and understand how important it is to have a steadfast leadership team to guide our associates and guests through upcoming changes,” says Peter Gilis, GM at the Westin Harbour Castle, Toronto. “Victoria and Felicia are the right people to lead these teams. I know they will further strengthen our hotel and better prepare us for our future.”