Hats Off to the Top 50
Top performers on this year’s list show innovation, perseverance and responsiveness Sometimes success is a question of innovation and fancy footwork, says Brian Stanford, director...
Refined for the Times
In the hotel restaurant, it’s not just food that has to be exquisite. On a recent evening in Toronto, two ladies peered through...
Meeting With Success
How are today’s hotel conference directors meeting demand? Everyone knows the meeting and convention business has met with contraction and catastrophe in recent years....
Check-In Out
Why some hotel brands aren’t afraid to dump the desk. Walk into any of Hyatt’s Andaz hotels and look around, you might just notice something...
It’s a Wash
Laundry service isn’t always top of mind, but it can make or break a guest’s stay. Crisp, clean, soft sheets aren’t a treat,...
Steve O’Brien
Since opening in 2006, One King West has found its place in the competitive Toronto market, quickly becoming one of the city’s jewels. Undoubtedly, Steve O’Brien, the...
From the Editor: The Heat is On
While most of the country suffered through what can be best characterized as a cold and wet spring, it’s quickly shaping up to be a hot summer...
Delta Chelsea Announces New Director of Sales
TORONTO — Susan Welsby has been named director of Sales of Toronto’s Delta Chelsea Hotel, Delta Hotel’s flagship property and Canada’s largest hotel. Formerly, the...
IHG’s Abrahamson Makes Move
ATLANTA — IHG’s president of the America’s region, Jim Abrahamson, has taken the CEO position with Interstate Hotels & Resorts, an independent hotel management company. ...
Marc Cassier Joins Fairmont Hotels
TORONTO — Marc Cassier is the new director of Conference Services and Catering at Fairmont Hotels & Resorts. The former director of Catering & Convention Services...