The Dream Team
With an all-star line-up at the helm, Toronto’s first five-star hotel hopes to define a new standard in luxuryWhen the owners of Toronto’s posh Hazelton Hotel went...
Editor’s Page – The Seven-Year Itch
Upbeat, downbeat, and everything in between; statistics often tell the story. But projections may vary as much as daily weather forecasts, which can fluctuate so significantly they...
Hotelier – Marla Preston
Marla Preston believes everyone should expect the best. As general manager of the Radisson Plaza Hotel in Regina, she strives to make guests and employees happy, and...
Hotelier – Role of a Lifetime
West coast GM knows running a hotel is more work than playAs a 16-year-old student in New Delhi, Peter Parmar took an interest in the world of...
Gang Green
Foward-looking hotels join the blooming environmental movement As an industry selling luxury, convenience and escape, often via large properties that have traditionally had a significant environmental footprint,...
Let the Good Times Roll
It’s been another good year for Canadian hotels, but how long will it last? Sometimes it seems as though the world moves by like tumbling dice. Enthrallingly...
Editor’s Page – Hidden Assets
Has there ever been a more exciting time in the hotel industry? As we present Hotelier’s annual Top 35 Hotels issue, there’s an incredible surge of activity...
Hotelier – Michelle Miller
General manager, Prince of Wales Hotel, Niagrara-on-the-Lake,Ont. After rising through the ranks of the hotel world, Michelle Miller considers herself a hands-on hotelier. That’s why she believes...
Editor’s Page – Stimulating the Senses
How innovative is your hotel company? Does your staff provide exceptional service or do they go through the motions, content to offer the same old, same old?...
Franchising Hotels – The Devil’s in the Details
The market and big companies are ready for partners — do you have the right stuff? The devil’s in the details,” is, of course, a proverb implying...