The Dream Team

0
With an all-star line-up at the helm, Toronto’s first five-star hotel hopes to define a new standard in luxuryWhen the owners of Toronto’s posh Hazelton Hotel went...

Editor’s Page – The Seven-Year Itch

0
Upbeat, downbeat, and everything in between; statistics often tell the story. But projections may vary as much as daily weather forecasts, which can fluctuate so significantly they...

Hotelier – Marla Preston

0
Marla Preston believes everyone should expect the best. As general manager of the Radisson Plaza Hotel in Regina, she strives to make guests and employees happy, and...

Hotelier – Role of a Lifetime

0
West coast GM knows running a hotel is more work than playAs a 16-year-old student in New Delhi, Peter Parmar took an interest in the world of...

Gang Green

0
Foward-looking hotels join the blooming environmental movement As an industry selling luxury, convenience and escape, often via large properties that have traditionally had a significant environmental footprint,...

Let the Good Times Roll

0
It’s been another good year for Canadian hotels, but how long will it last?  Sometimes it seems as though the world moves by like tumbling dice. Enthrallingly...

Editor’s Page – Hidden Assets

0
Has there ever been a more exciting time in the hotel industry? As we present Hotelier’s annual Top 35 Hotels issue, there’s an incredible surge of activity...

Hotelier – Michelle Miller

0
General manager, Prince of Wales Hotel, Niagrara-on-the-Lake,Ont.   After rising through the ranks of the hotel world, Michelle Miller considers herself a hands-on hotelier. That’s why she believes...

Editor’s Page – Stimulating the Senses

0
How innovative is your hotel company? Does your staff provide exceptional service or do they go through the motions, content to offer the same old, same old?...

Franchising Hotels – The Devil’s in the Details

0
The market and big companies are ready for partners — do you have the right stuff? The devil’s in the details,” is, of course, a proverb implying...