OTTAWA — Tourism HR Canada has launched a new training resource in partnership with the Hotel Association of Canada. Hospitality Essentials features short online courses designed to help newcomers to Canada — and to hospitality — learn foundational skills to prepare for work in a hospitality environment in Canada.
The micro-learning includes a strong emphasis on the roles of front desk, housekeeping and line cook, but many social and cultural topics — working with a team, cultural values in a Canadian workplace — give these courses broader appeal as tools to build transferable skills that can be applied in many workplace settings.
While these short, interactive courses were initially developed for Tourism HR Canada’s Destination Employment program (funded by Immigration, Refugees and Citizenship Canada [IRCC]), they’re available free-of-charge to the entire tourism sector and beyond as informative, interactive, entry-to-practice learning.
The various courses include overviews of key hospitality occupations, specific lessons on vocabulary related to the tools of the trade and resources on becoming a productive member of a work team.
Hospitality Essentials was developed to be mobile-friendly, allowing participants to access all content via smart phone or more traditional online training platforms. Registration to access these resources can be completed at training.destinationemployment.ca.