DALLAS — Omni Hotels & Resorts has appointed Vince Parrotta as its new Chief Operating Officer. With more than 40 years of experience, Parrotta brings a wealth of expertise from his previous role as president, Hotel Operations – Americas at Four Seasons Hotels and Resorts. In this newly created position, Parrotta will oversee hotel operations as well as related brand and guest experience roles.
During his 24-year tenure at Four Seasons, Parrotta held leadership positions in Scottsdale, Jackson Hole, Wyo., Aviara, Calif., Las Vegas and Chicago. This strategic move comes as Omni embarks on its first brand re-fresh in more than a decade, aiming to provide elevated guest experiences amidst significant growth to its diverse portfolio. The company has committed $1.5 billion in portfolio enhancements over the next five years as it amplifies its focus on training and service.
“The timing is right for us to add a COO to our leadership team as we double down on our commitment to elevating our brand and elevating the guest experience,” says Kurt Alexander, president, Omni Hotels & Resorts. “Vince’s tenure leading operations for Four Seasons with a keen focus on quality ensures he will immediately be a key resource for our brand.”