BARRIE, Ont. — Georgian College is introducing a new micro-credential program called the UpSkill Tourism program to address the labour shortages in the hospitality-and-tourism sectors. The program will help support the employment-skills gap and training challenges specific to today’s hotel, resort and restaurant industries in the Muskoka, Simcoe, Dufferin, Grey and Bruce regions in Ontario.
The program is divided into two tiers. Tier One, which is called the UpSkill Tourism micro-credential Frontline Service, will launch in September and explores the skills and concepts required for frontline workers. Tier Two, which is called the UpSkill Tourism micro-credential manager and aspiring leaders, will launch in January 2023.
Eligible students can be employed, unemployed or from an under-represented group. Participants can enroll in modules relevant to them and will receive digital badges upon completion. Tuition costs are free for eligible participants and employers for a limited time.
“After consultation with employer and community partners, the UpSkill Tourism program was developed as an innovative and responsive solution to the challenges in the hospitality-and-tourism industry,” says Sara Tuck, manager of Continuing Education and Corporate Training at Georgian College. “We’re excited to offer micro-credentials that provide professional development for frontline workers as well as support business owners, managers and supervisors.”