TORONTO — The Four Seasons Hotel Toronto has appointed Kristi Grotsch as the new director of Food and Beverage and Angelica Sanz Rincón as the new director of Rooms.
Grotsch has more than 12 years of hotel-operations and management experience, specializing in food and beverage. Prior to joining Four Seasons, she was the director of Food and Beverage and director of Quality Improvement at several luxury hotels, providing strategic oversight to various operational departments. Most recently, Grotsch moved to Dubai to fulfill the role of regional head of Learning and Development, where she was responsible for 15 hotels in 10 countries across the Americas, the Middle East, Europe and India. Post-pandemic, she returned to Toronto, where she was appointed the area director of Operational Service Excellence, Americas.
Sanz Rincón has roughly 12 years of progressive experience within the luxury-hospitality space. Her roles have ranged from director of Guest Relations and director of Front Office to hotel manager and director of Residences.
“Both Kristi and Angelica are strong female leaders with the background, understanding and skills to oversee their departments ensuring everyone reaches their highest potential,” says general manager Patrick Pollak. “As dedicated and driven women, the mentorship they will provide is unparalleled. It’s an honour to have them as part of the team here, where they’ll continue to carry out the brand’s exceptional standard.”