TORONTO — The Courtyard by Marriott Toronto Airport hotel has undergone a $1-million refresh and now targets guests who want to “stay their way,” an idea which involves refreshing the business and service aspects of the property.
“[It’s about] going after what we call the ‘optimistic achiever’ — the person who’s trying to mix a combination of business and leisure,” explains Anto Vrdoljak, the hotel GM, of the refresh. “We have complimentary wired service in the guestrooms and complimentary Wi-Fi — fibre-optic Internet service throughout the entire hotel.”
The four month-long refresh affected guestrooms, public spaces, the swimming pool, the fitness room and the lobby, which is now a key feature. “Our lobby is very interactive, it’s not a closed-door restaurant anymore,” said Vrdoljak. “It’s an open-area lobby with TVs, our new restaurant — a place where guests can sit and work at their own pace.” The new Bistro, Courtyard by Marriott Toronto Airport’s ‘fast-and-fresh’ food concept, is open seven days a week. It offers breakfast and dinner options, including wings, burgers, flatbreads, salads, ribs, pizzas and Starbucks drip and specialty coffees.
The refurbishment of the airport property is based on the model Marriott launched approximately two years ago. “The hotel has been a staple on the Toronto scene for about 20 years. It’s really the introduction, in the Courtyard brand, of a lobby concept that’s favoured by Gen X and Y customers,” said Philippe Gadbois, SVP, Sales and Marketing, Atlific Hotels, the property’s management company.