Crowning Glory
The debut of the Thompson Toronto brings new energy to the King St. W. neighbourhood Nine years ago, when Stephen Brandman joined forces with developers Michael, Larry...
Building the Buzz
The road to recovery is paved with varied challenges and a host of important questions. Economic indicators continue to improve in Canada, and hoteliers are eager see...
Rising Rates
It’s been a rough ride for the hotel industry in the past 18 months, but it looks like the worst of the recession is over. Naysayers...
Meeting Expectations
Two years after the recession changed everyone’s lives, there are finally positive signs the economy is improving. Still, hoteliers must address a variety of issues to...
Spaaaaaah…
Hotel spas remain restful recessionary retreats On the exfoliated and massaged surface, the business of spas ought not to do terribly well during times of...
Loo & Improved
Designer fixtures and open-concept — could it be hotel bathrooms have caught up with residential ones? As if divulging a secret, Hans-Peter Mayr whispers: “One...
Pushing The Limits
The real reason limited-service brands continue to thrive It’s generally taken as gospel that, in difficult economic times, the limited-service segment finds its niche and...
The Odd Couple
Despite not always seeing eye to eye, hoteliers and online travel agents are learning to work together The uneasy relationship that characterized the early years...
Guests, Gadgets and Gizmos
How technology can, and should be changing your guestroom experience In today’s fast-paced, tech-centred environment, it’s nearly impossible to keep up with the various advancements...
Hotelier: Ashok Baghel
Westin Prince Hotel, Toronto When Ashok Baghel was a young boy his parents took him to see the Taj Mahal in their native India. While...