Editor’s Page – Stimulating the Senses

How innovative is your hotel company? Does your staff provide exceptional service or do they go through the motions, content to offer the same old, same old?...

Editor’s Page – Back to the Future

It’s taken the hotel industry seven years to get back to the strong industry fundamentals posted in 2000, the best year on record for Canadian properties. With...

Editor’s Page – Labour Watch

Not a day goes by we don’t hear about labour shortages wreaking havoc across several industry sectors, including the hospitality business. If you’re someone whose job it...

Editor’s Page – Welcome to Tomorrow

With 2007 freshly minted, hoteliers can focus on new issues. Some will be carryovers from yesterday, but the dawn of a new year means we should use...