From The Editor: Canadian Pipeline Development is Breaking Records
For hotel developers, success is measured by how many new hotels are being developed and built. Given the theme of this month’s issue, it’s an ideal time...
From the Editor: Reaping the Rewards
With travel and tourism continuing to grow at a solid clip, the future looks bright for the hotel industry. But while numbers are strong, the way people...
From the Editor: Closing the Gap
At a time when competition continues to intensify, loyalty programs are becoming increasingly important. But according to Bond Brand Loyalty’s study called The Loyalty Report 2019, produced...
From the Editor: Tourism Tumult
As the industry primes itself for the summer ahead, hoteliers are looking forward to a busy season. The importance of tourism is not lost on anyone in...
From the Editor: Driving Guest Satisfaction
What draws guests to your hotel? Is it the power of the brand, pricing, loyalty programs or simply great customer service?
According to a new study by...
From the Editor: A Matter of Trust
As technology becomes entrenched in our lives, businesses are being forced to leverage its power to become more profitable and efficient. According to the third annual IT...
From the Editor: Driving Growth
As we dive into a new year, hoteliers across industry segments and across the country will be asking themselves what 2019 is going to look like. Will...
From the Editor: The Winner’s Circle
Why is it that the arrival of December always seems to catch many of us off guard? And why does the time between Labour Day and the...
From the Editor: Taking the Pulse
Almost two decades after the first WOW poster debuted, amidst a flurry of activity driven by REITs, the hotel landscape continues to evolve on a daily basis,...
Editor’s Page: Dollar Dynamics
Canada’s low dollar typically bodes well for our economy. But as challenges continue to mount and trade wars escalate, it’s clear myriad factors come into play in...