Selling Peace and Quiet

By Del Williams For hotels and motels located near noisy streets, highways, train tracks, airports or urban city walks, keeping external noise from penetrating into what should be...

Driving Success: Getting to Know the New Owner of the Four Seasons Toronto

Shahid Khan wasn’t looking to buy a hotel, let alone the Four Seasons Toronto — the vaunted flagship of the acclaimed global hotel chain. But when the...

The Perfect Storm: Recapping a Record-breaking Year of Transaction Volume

What has made 2016 a record-breaking year? The numbers speak for themselves: $3.8-billion in transaction volume surging through the Canadian hotel marketplace as of third quarter, fuelled...

What’s in a Name?: Examining the Benefits of Brand Affiliation

For hotels in today’s competitive climate, understanding the power of branding has never been more important. At a time when hotel companies are buying each other up and...

A Trip Through Time: Recounting the Rich History of B.C.’s Hotel Scene

The Klondike Gold Rush, Prohibition and the Canadian Pacific Railway — these are just a few of the historical milestones intricately woven into the fabric of British...

Supplier of the Year: Avendra Canada Demonstrates the Power of One

Avendra Canada is certainly no stranger to the hotel community, and vice versa. “The hotel industry is 95 per cent of what we do,” says Herman Schumacher,...

Hotelier of the Year: Mandy Farmer Sows Success Through Levity

When faced with a self-absorbed dandy with a handlebar mustache who ignores you from behind the front desk of a hipster hotel, there’s not much you can...

Company of the Year: Strategy of Diversification Keeps Superior Lodging on an Upward Trajectory

The video footage from May 3, 2016 is spectacular. In it, a newscaster reports against a backdrop of the raging wildfire in Fort McMurray, Alta. that would...

Music for the Masses

Choice of music can improve guest experience and build brand loyalty By Leslie Craig Imagine walking into what was described as a “cozy and relaxing retreat” and being welcomed...

Capital Debut: Hyatt Opens Canada’s First Andaz-branded Property in Ottawa

Ottawa’s ByWard Market is a cultural hub within the nation’s capital. Art, culture, dining, fashion and nightlife come together to create a vibrant community within one of...