Hotel Technology Roundtable

Hotelier: What are the most common challenges hoteliers are trying to solve with technology? Rich Tuckwell: Hoteliers have a huge task when it comes to managing the infrastructure...

Full Steam Ahead: Coverage of the 2018 HAC conference in Toronto

The Hotel Association of Canada (HAC) hosted its annual conference at the Delta Hotels by Marriott Toronto Airport & Conference Centre on February 7 and 8. The...

Examining the Power of Branding

Offering a clearly defined brand promise and delivering a great guest experience drives customer loyalty and value for owners. But, says Heather Balsley, SVP, Americas Brands &...

Alt Hotels Celebrates 10 Years of Affordable Chic

More than a decade ago, Christiane Germain and her brother, Jean-Yves, had four successful boutique hotels under their belts. They were looking to expand Group Germain Hotels...

Chris Cahill Takes the Reins of AccorHotels Global Luxury Division

Rosanna Caira: After leaving Fairmont Hotels to go to the Sands Corporation in Las Vegas, you’re back with Fairmont Hotels, through the new ownership of AccorHotels. What...

Selling Peace and Quiet

By Del Williams For hotels and motels located near noisy streets, highways, train tracks, airports or urban city walks, keeping external noise from penetrating into what should be...

Driving Success: Getting to Know the New Owner of the Four Seasons Toronto

Shahid Khan wasn’t looking to buy a hotel, let alone the Four Seasons Toronto — the vaunted flagship of the acclaimed global hotel chain. But when the...

The Perfect Storm: Recapping a Record-breaking Year of Transaction Volume

What has made 2016 a record-breaking year? The numbers speak for themselves: $3.8-billion in transaction volume surging through the Canadian hotel marketplace as of third quarter, fuelled...

What’s in a Name?: Examining the Benefits of Brand Affiliation

For hotels in today’s competitive climate, understanding the power of branding has never been more important. At a time when hotel companies are buying each other up and...

A Trip Through Time: Recounting the Rich History of B.C.’s Hotel Scene

The Klondike Gold Rush, Prohibition and the Canadian Pacific Railway — these are just a few of the historical milestones intricately woven into the fabric of British...