PARSIPPANY, N.J. — Wyndham Hotels & Resorts has completed the rollout of mobile check-in and checkout to nearly 6,000 economy and midscale hotels in North America.
The milestone comes just months after the company announced the initiative alongside the launch of its new mobile app in September and positions Wyndham as the first major hotel company to offer mobile check-in and checkout at scale across the economy and midscale segments.
“This is a pivotal moment for Wyndham and our re-imagined mobile app, which arrived at a critical time amid the pandemic,” says Jessica Davidson, senior vice-president, Digital, Wyndham Hotels & Resorts. “Today’s travellers expect streamlined, low-contact experiences and are seeking established brands that can deliver. With this app, we’re giving our guests yet another reason to book directly with Wyndham.”
Since its launch Wyndham’s new mobile app has sizable growth in downloads and engagement. Ratings have also increased to 4.6 out of 5 in the Apple App store and 4.7 out of 5 in the Google Play store.
In addition to mobile check-in and checkout, the app offers innovative in-stay features, best-in-class design, personalized experiences, Wyndham Rewards account management, gamification and more. Users can also take advantage of unique features such as Lightning Book, which makes it easy to book the nearest Wyndham hotel for the night in as a few as three taps.