Headshots of Susie Grynol and Keri Robinson, Hotel Association of Canada (HAC)

BETHESDA, Md. — Marriott International has appointed two new members to its Canadian senior leadership team. Susie Grynol will join as market vice-president, Eastern Canada. She most recently served as CEO at the Hotel Association of Canada (HAC). Keri Robinson will assume the position of area vice-president, U.S. Western Mountain Pacific and Western Canada, expanding her current responsibilities. Both positions will report to Paul Cahill, senior vice-president, Canada Operations.

“We are thrilled to welcome Susie and Keri to our Canadian leadership team. As this region continues to grow, their leadership and expertise will be critical to increasing our presence in the market, as well as driving topline revenue and profit goals for our hotels across Canada,” says Cahill.

Grynol served as CEO at HAC since 2016. In her new role, Grynol will be a key member of the team supporting Managed by Marriott hotels, Select and Premium brands in Canada. She’ll ensure market-wide program implementation and drive key initiatives, working closely with area general managers and property general managers to positively impact hotel performance in Eastern Canada.

During her tenure at HAC, Grynol drove a successful turn-around strategy, building the association’s profile, influence and membership to record levels. She also led a crucial lobbying effort for the industry during COVID which yielded $23 billion in government support. Under her leadership, HAC membership grew by nearly 3,000 per cent.

Grynol will begin her role with Marriott on June 3, 2024.

Robinson has been with Marriott International for more than 35 years. In 2020, she was promoted to area vice-president following roles as area general manager in the Seattle and San Diego markets for Marriott and Starwood Hotels & Resorts. During her time as area general manager with Starwood, Robinson had responsibility for the managed, full-service properties in Western Canada.

As part of her expanded role, Robinson will be responsible for delivering full P&L accountability and supporting efforts to drive an exceptional customer experience for Managed by Marriott hotels within the region. Keri brings prior experience in the market having previously served as the leader for full service, managed properties in Vancouver, Calgary and Edmonton with Starwood.

Robinson’s expanded role will be effective May 18, 2024.

“Susie brings deep knowledge of the hospitality industry, strong leadership skills, and award-winning government relations experience to Marriott, while Keri has demonstrated results in the U.S. Western Mountain Pacific region and is set up for success based on her previous experience as a leader in the Western Canada region,” says Cahill.


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