BETHESDA, Md. — Marriott International has announced that it will require guests to provide 48-hours’ notice to cancel a reservation, or pay the equivalent of one night’s stay, reports CNN Money.
“Guests will now be required to cancel their room reservation by midnight 48 hours prior to arrival in order to avoid a fee,” the company said in a statement.
The new policy applies to hotels in the United States, Canada, Caribbean and Latin America. The company notes that the change will not apply to Design Hotels, which are independently owned, or Marriott Vacation Worldwide hotels.
Guests were previously allowed to cancel a reservation without penalty up until the day before their stay.
The new rule will also impact guests staying at hotels that were previously part of the Starwood network, which was acquired by Marriott in 2016. Marriott International includes W Hotels, St. Regis, Westin, Sheraton and Courtyard hotels, among others.
Guests who made their reservations before June 15 can still cancel up to a day before arrival without consequence.