MARKHAM, Ont. — Maestro PMS and HelloShift have partnered to offer their existing clients a new guest-messaging solution.
HelloShift Guest Messaging does the heavy lifting for texting with guests and seamlessly integrates with Maestro PMS, pulling in guest data routinely. Automated messages are sent to guests at key touchpoints in the guest lifecycle — before check-in, when the guest is on-site, and after checkout. These messages are like throwing a guest a lifeline. When guests need assistance all they need to do is hit reply to the text thread on their phone.
“We’re excited and delighted to partner with HelloShift to provide an excellent guest-messaging and staff-collaboration solution. We appreciate HelloShift’s shared values for superior technology and unparalleled support,” says Warren Dehan, president, Maestro PMS.