MARKHAM, Ont. — Next week, users of the Maestro PMS platform, a web-browser based cloud and on-premise property-management system, will gather at the King Edward Hotel in Toronto for the sold out Accelerate 2024 users conference. The four-day event, to be held April 15 to 18, will enable attendees to exchange ideas, build alliances and leverage innovative tools and actionable business strategies to capitalize on their Maestro PMS investment.
In a general session titled Technology ‘N Total Revenue: Automation as the Engine for a Healthy Profitability Mix, Hotel Mogel Consulting’s Adam Mogelonsky will discuss why technology is critical to achieve total revenue. He’ll provide examples of technologies that increase automation and merchandizing and share inspirational and experiential total revenue examples from around the world.
“Hospitality labour at all levels is still in short supply, so technology development has to be at the core of operations as a compensatory mechanism,” says Mogelonsky. “I’ll discuss how mobile payments, chatbots and voicebots, attribute-based shopping, pre-arrival upselling platforms, staff flexibility, analytics, customer-relationship management (CRM), hotel merchandizing and the industry’s newest technology category – property experience management systems (PXMS) – can work in unison towards the common goal of increasing guest satisfaction, team productivity and total revenue.”
“Hospitality labor at all levels is still in short supply, so technology development has to be at the core of operations as a compensatory mechanism,” Mogelonsky said. “I will discuss how mobile payments, chatbots and voicebots, attribute-based shopping, prearrival upselling platforms, staff flexibility, analytics, customer relationship management (CRM), hotel merchandising, and the industry’s newest technology category – property experience management system (PXMS) – can work in unison towards the common goal of increasing guest satisfaction, team productivity and total revenue.”
