Facing the Facts

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By Gavin Smith, CEO of element The traditional approach to business intelligence is struggling to keep up with the demands of today's data-driven landscape. Many businesses have populated their...
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NYU Conference Wrap-up

By Steve Renard NEW YORK CITY — The NYU International Hospitality Industry Investment Conference was held in New York City in June. Hosted by the Jonathan M. Tisch Center...
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Arabian Travel Market Explores Innovative and Sustainable Travel Trends

By Stephen Renard DUBAI, U.A.E. — The Arabian Travel Market (ATM), the largest travel and tourism trade show in the Middle East, was held from May 1 to...
Person typing on laptop with Chat GPT and AI icons near keyboard

AI Moves into Utility Mode for Hotels

By Diego Gomila, CEO, Affilired Artificial intelligence (AI) has been steadily weaving its way through digital marketing for a while now, from analytics and measurement to chat bots....

Building a Sense of Place

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How can amenities breathe new life into existing resorts? By Rebecca Stone Expectations for the guest experience at resorts have been evolving since the 1960s, and for the past...

Cushman & Wakefield Releases InnSight Quarterly Q1 2022 Report

By Nicole Di Tomasso Last month, Cushman & Wakefield released its InnSight Quarterly Q1 2022 report to provide an update on Canada’s hotel performance. Overall, the sector saw...

The Leadership Perspective

A trio of hotel leaders get candid about facing down pandemic challenges By Amy Bostock At the recent 2022 Hotel Summit, themed Recharge Refuel & Rebuild, held June 8...

Web Exclusive: Improving Inventory and Credit Processes in the Hotel Industry

By Elias Beaino, executive vice-president of tabit In 2020, Buy Now Pay Later (BNPL) solutions accounted for US$97 billion in e-commerce sales. These solutions allowed consumers to purchase...

Re-building Ontario’s Tourism Industry

Recently, Rosanna Caira, editor and publisher of Hotelier, spoke with Christopher Bloore, president and CEO of the Tourism Industry Association of Ontario (TIAO), about the work his...

Trudeau Announces Suspended Sun Flights, Mandatory Hotel Quarantine for Travellers

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OTTAWA — On Friday, Prime Minister Justin Trudeau announced Canada's main airlines are suspending service to popular sun destinations, while travellers returning from abroad will quarantine in...