The Flux Factor

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Technology and globalization have placed the world in a state of constant flux — a reality the hotel industry is not immune to. From social-media and alternative-accommodation...

Hotels are Differentiating Through In-Room Wellness Offerings

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In-room wellness offerings are a booming opportunity for hoteliers. The rapidly emerging wellness sector grew 6.5 per cent annually from 2015 to 2017 globally — more than...

Pushing the Envelope in Pursuit of Sustainability

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When guests enter the lobby of the Hotel X in Toronto, the green message is loud and clear. Behind the front desk is a show-stopping 25-by-25-foot living...

Hotels are Getting in Bed with OTAs

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A website used to be the perfect welcome mat for a hotel. Travellers could check out the accommodations, amenities and activities and then book directly. One photo-filled,...

Establishing Inspiring Branding

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Branding a hospitality product used to involve slapping a recognizable shingle on the side of a building and opening the cash drawer in anticipation of the hordes...

The Millennial Effect: Why Hotels Need to Focus Marketing Efforts on This Growing Demographic

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When the U.S. was treated to a solar eclipse in August 2017, everybody was talking about it. The social-media channels sizzled with anticipation; conversations everywhere rumbled about...

How Designers are Creating Unique Hotel Experiences

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As the hotel industry continues to reshape itself to better align with the habits and expectations of digital-native consumers, hotel design continues to evolve — becoming an...

Modular Construction is Gaining Favour within Canada

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With an assembly system vaguely resembling a game of Tetris, modular construction is anything but a puzzle to purveyors of the style. It’s a solution both builders...

Navigating Labour Market Turbulence

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In an era of continuing labour challenges, key issues — such as attracting and retaining employees — must be skillfully navigated if the industry hopes to grow...

Fresh Crop: Introducing The Latest Wave of Innovative Hotel Concepts

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Change and innovation are, perhaps, the only constant we can rely upon, which has resulted in a seemingly endless search for the “next big thing.” However, as...