Let’s Get Digital: Wi-Fi in Hotels
Hoteliers are in a Wi-Fi dilemma: they’re concerned about speed, cost and competition. Guests are demanding faster Wi-Fi, and they don’t want to pay for it. What’s...
How Mobile Communication Can Boost the Hotelier-Guest Relationship
It may sound like a cliché, but smartphones are changing how hotels do business. Now that most people check-in armed with the hungry little devices, hotel staff...
A Look at Top Canadian Hotel Technology Trends
There's no escaping it. Technology continues to advance at an alarming rate. Several technological innovations we rely on today were once unfathomable. At first blush, Twitter sounded...
How New HVAC Technology Is Leading to Energy Savings in Canadian Hotels
Kristopher Wekarchuk may be a relative newcomer to the Hôtel M-Holiday Inn Express & Suites St.Hyacinthe in Quebec, but, as GM of the 94-room property, he’s quickly...
Should hotels adapt employee training and development policies to attract and retain younger employees?
How fun is your workplace? Young people entering today’s hospitality industry expect to have fun at work. When they don’t, the brightest and best will leave; silently...
Balancing In-room Entertainment and Customer Devices
Today’s guestroom entertainment technology is changing at a rapid pace, and hotels are facing a dilemma keeping guests satisfied with their connection. Guestroom entertainment has become a...
Latest Hotel Technologies Empower Guests To Customize Their Stay
Imagine having access to a hotel concierge that silently provides you with all the information you need without having to leave the comfort of your room or...
Wi-Fi Or Die: Why Hoteliers Need to Stop Charging for Wi-Fi
It may be hard to fathom, but when it comes to technology there are pockets of obstinacy in the hotel business. Even these days, many hoteliers are...
Keeping Guests Safe By Investing In Hotel Security
Talk to any experienced risk consultant serving the global hotel industry, and undoubtedly they’ll tell you stories that would make any manager nervous. “In...
Why You Should Tailor Technology to Hotel Guests
Travel in the 21st century is undergoing dramatic technological changes, and now the way hotel guests check-in is about to change, too. How travel is booked,...
