A roundup of tech trends that are shaping the hospitality industry
The pandemic has completely transformed the hotel experience for guests, managers and employees alike. As the new normal unfolds, hotel companies are adjusting accordingly with new technology...
Operators are mining for data in the Metaverse
High hopes have been raised for the transformational value of the metaverse (a virtual-reality space in which users can interact with a computer-generated environment and other users)...
Technology is helping housekeeping departments stay ahead of the curve
While the rollout of COVID-19 vaccines has helped restore traveller confidence, the hospitality industry is still struggling to recover from the devastating impacts of the pandemic. This...
Hotel kitchens are bringing guests back with contactless technology
The travel and tourism industry was greatly impacted in the wake of the pandemic, with more than two-thirds of hotel rooms across Canada unoccupied since March 2020,...
Hotel guests looking for In-room entertainment systems that feels like home
For the past decade or more, hotel operators have been upgrading their in-room entertainment systems as guest preferences and technology evolves. The past two years, however, have...
Operators Know It Pays to Invest in Air-Quality Improvements
Since the start of the COVID-19 outbreaks, air quality has become top of mind for operators and guests alike. Budgets that were once earmarked for other operational...
Cloud-Based Integration is Becoming a Catalyst for Post-Pandemic Recovery
Software integration has been a long-standing item on any hotel operation’s to-do list. As with all things related to the pandemic, however, the focus is changing. Not...
Technology’s Role in Upping the Cleaning Game
Hotels have always been held to high standards of cleanliness, but the pandemic has turned an even brighter spotlight on this critical element of the guest experience....
Mobile Check-In is Gaining Traction and Streamlining Stays
The past year has shifted operators’ focus to providing streamlined, low-contact hotel experiences for guests in a big way. While the industry was already headed towards technology...
Digital Keys are Destined to Become an Industry Standard
There was a time when dispensing mobile keys was a competitive differentiator. In some cases, they served as a membership perk for frequent travellers to avoid lineups...
