Happy family booking hotel online using laptop with travel suitcase around at home living room
Photo Credit: iStockPhoto.com/portfolio/Lacheev

TORONTO — Booking.com has revealed the recipients of its 12th annual Traveller Review Awards. Based on more than 309 million verified customer reviews, a record 1.48 million travel partners are have received a Booking.com Traveller Review Award 2024. This includes 1,484,294 accommodations, 449 rental-car companies and 129 taxi providers.

Based on each location’s share of accommodation providers receiving a Traveller Review 2024, this year’s list of the most welcoming Places in Canada includes:

  • Whistler, B.C.
  • Canmore, Alta.
  • Niagara-on-the-Lake, Ont.
  • Moncton, N.B.
  • Toronto
  • Quebec City
  • Blue Mountains, Ont.
  • Victoria
  • Mont-Tremblant, Que.
  • Revelstoke, B.C.

For the seventh-consecutive year, Italy is home to the largest number of Booking.com Traveller Award recipients with 181,012. The complete list of the world’s most welcoming places includes:

  • Italy
  • Spain
  • France
  • Germany
  • U.K.
  • Poland
  • Brazil
  • U.S.
  • Croatia
  • Portugal

Lastly, the list of the world’s most welcoming cities includes:

  • Arraial d’Ajuda, Brazil
  • Ermoupoli, Greece
  • Viana do Castelo, Portugal
  • Daylesford, Australia
  • Grindelwald, Switz.
  • Moab, U.S.
  • Uzèz, France
  • Mazatlán, Mexico
  • Jaisalmer, India
  • Fujikawaguchiko, Japan

Additionally, travellers continue to favourably review the home-away-from-home experience, with apartments claiming the top spot in Canada as the most-awarded accommodation type (1,915 awards). Hotels are following closely behind, claiming 1,682 awards, then holiday homes with 962, B&Bs with 794 and chalets with 482.

Globally, apartments are the most popular accommodation type for the seventh-year running with 710,687 awards. Holiday homes (213,824) have edged out hotels (179,357) for the number two spot, while guest houses (84,715) and B&Bs (71,514) make up the top five most-awarded accommodation types. 

Villas saw the greatest increase in award recipients year-over-year at 23 per cent, followed by holiday homes (20 per cent) and campsites (14 per cent). Overall, there was a 10-per-cent increase in awards granted to vacation rentals and other unique properties that offer an alternative to the traditional hotel experience. Travellers are continuing to expand their choices on what types of properties they like to stay in, demonstrating a growing appreciation for the unique hospitality that alternative accommodations can provide. 

This year, with regard to transportation, 449 car-rental partners from 26 countries have received an award. Spain (84) tops the list again, followed by Italy (74), Portugal (47), Greece (42) and the U.S. (28). Additionally, 129 taxi partners have also received an award with Italy (17) and Spain (12) leading the pack.

“Our partners make trips more memorable and enjoyable for our customers each and every day,” says Arjan Dijk, SVP and Chief Marketing Officer for Booking.com. “The Traveller Review Awards are our way of thanking and publicly acknowledging the top-notch service our partners provide to travellers and the critical role they play in our mission of making it easier for everyone to experience the world. To everyone receiving an award this year, we salute your dedication and passion.”


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