PARIS — Accor has appointed Sara Glenn and Benjamin Cadwell as COOs for North and Central America.
In their new roles, Glenn and Cadwell are responsible for executing operations, lifting financial results and guest experience and building long-term value for partners and owners during Accor’s expansion. Glenn is responsible for all hotels in Canada, Mexico, Central America and the Caribbean, while Cadwell is responsible for all U.S. hotels.
“Building on extensive backgrounds and experience on the business’ ownership and asset-management side, both Ben and Sara bring to their new roles an owner-centric mindset and approach, which will prove critical to Accor’s long-term growth and success in this region,” says Heather McCrory, CEO, Accor North & Central America. “They’re uniquely positioned, alongside our talented hub and hotel-operations teams, to take our strategic roadmap to the next level, optimizing performance and delivering value for our rapidly growing portfolio of hotels.”