BETHESDA, Md. — Marriott International has teamed with two leading companies — Samsung and Legrand — to launch the Internet of Things (IoT) hotel room.
The IoT Guestroom Lab — powered by Marriott’s Innovation Lab at the company’s corporate headquarters — explores concepts that have the potential to elevate the guest experience, create more efficient hotel-room design and construction and contribute to Marriott’s global sustainability efforts and goals. The Lab allows multiple responsive IoT systems, devices and applications to communicate with one another to serve guests and optimize hotel operations.
“We know that our guests expect to personalize almost everything in their lives and their hotel experience should be no different,” says Stephanie Linnartz, global chief Commercial officer, Marriott International. “By teaming with best-in-class partners, we are leveraging mobile and voice-enabled technology to give our guests the ability to set up the room to best meets their needs — whether that is creating the ultimate relaxation environment or one that enables productivity for business travellers.”
The technology inside the IoT Guestroom Lab allows, for instance, a user to ask a virtual assistant for a 6:30 a.m. wake-up alarm, to start a yoga routine on a full-length mirror, request additional housekeeping services and start the shower at the desired temperature stored in their customer profile — all by voice or app.
“We’re proud to be innovating with industry-leading partners to get closer to revolutionizing the guest experience, along with hotel operations and even hotel construction,” says Karim Khalifa, SVP, Global Design, Marriott International. “Together with Samsung and Legrand, we are well on our way to creating the hotel room of the future.”
Following the three-month-long IoT Guestroom Lab, Marriott, Samsung and Legrand will analyze feedback to continue innovating with IoT technology. Consumers will start to see elements of the technology in hotel rooms within the next five years.