Hotel Operators Are Upping Their Planet-Friendly Practices

When Justin Keating began running Hôtel du Vieux-Québec full-time in 2008, his vision was decidedly green. The owner and general manager set out to launch various eco-friendly...

B.C.’s Hotel Zed Offers a Trip Through Time

Travel, to the minds behind the zany and unique Hotel Zed, is about more than taking passages through geography — it’s about tripping through time. That explains...

Damaging Social Media Reviews and Lost Revenue Inspire Hotels to take Action Against Sleepless...

Online trip advisory reviews have ushered in a harsh new business environment for hotels, motels and inns that live or die by referrals. If a guest had...

Building Momentum: Investment Roundtable

In 2015, mergers  and acquisitions  fuelled growth in  the Canadian hotel  industry, resulting in a strong year for many of the major brands. However, midway into 2016,...

New Tools Help Franchisees Maximize Growth and Value

Outdated offerings, tired amenities and a lack of concern for brand standards will sully any customer-service experience, especially when a guest has visited a newer or renovated...

Toronto’s Omni King Edward Hotel Primes Itself for a New Beginning

As the oldest hotel in Toronto, the King Edward is steeped in history and tradition. Opened in 1903 at a cost of $6 million, the iconic hotel...

Robert Mercure Leads a Quebec Landmark Into a New Chapter

Not many places rival Monte Carlo, the fabled Mediterranean port along the French Riviera where the world’s rich and famous gambol (and gamble) under bright skies and...

Dealing With the Emotional Effects of Job Loss

The hospitality industry allows us to travel, work abroad and venture across the nation easily; in the process meeting interesting and famous personalities. We receive fairly substantial...

The 2015 Hospitality Market Report

This summer, the spotlight shone on Toronto as it welcomed athletes and tourists from all over the world for the Pan Am/Parapan Am Games. The sweeping skyline,...

The Top 50 Report: How Canada’s Leaders Achieved Top-line Growth Through Acquisitions

Hoteliers padded their portfolios last year as they gobbled up the competition through a slew of acquisitions. Marriott’s purchase of Delta Hotels and Resorts perfectly illustrates the...