Building Momentum: Investment Roundtable

In 2015, mergers  and acquisitions  fuelled growth in  the Canadian hotel  industry, resulting in a strong year for many of the major brands. However, midway into 2016,...

New Tools Help Franchisees Maximize Growth and Value

Outdated offerings, tired amenities and a lack of concern for brand standards will sully any customer-service experience, especially when a guest has visited a newer or renovated...

Toronto’s Omni King Edward Hotel Primes Itself for a New Beginning

As the oldest hotel in Toronto, the King Edward is steeped in history and tradition. Opened in 1903 at a cost of $6 million, the iconic hotel...

Robert Mercure Leads a Quebec Landmark Into a New Chapter

Not many places rival Monte Carlo, the fabled Mediterranean port along the French Riviera where the world’s rich and famous gambol (and gamble) under bright skies and...

Dealing With the Emotional Effects of Job Loss

The hospitality industry allows us to travel, work abroad and venture across the nation easily; in the process meeting interesting and famous personalities. We receive fairly substantial...

The 2015 Hospitality Market Report

This summer, the spotlight shone on Toronto as it welcomed athletes and tourists from all over the world for the Pan Am/Parapan Am Games. The sweeping skyline,...

The Top 50 Report: How Canada’s Leaders Achieved Top-line Growth Through Acquisitions

Hoteliers padded their portfolios last year as they gobbled up the competition through a slew of acquisitions. Marriott’s purchase of Delta Hotels and Resorts perfectly illustrates the...

How Cloud-based Property-management Systems Can Streamline Operations

The transition to cloud-based property management systems (PMS) has been a topic of great debate for years. While the question used to be, “Should we or shouldn’t...

Temple Hotels: From One Hotel to 30 in Less than a Decade

  It started less than 10 years ago with the purchase of one hotel — a charming 179-room property called Temple Gardens Mineral Spa Resort, located in the...

Appeasing Hotel Guests with New Technology

We’ve all been there: checking into a hotel at 11 p.m., jet-lagged, bleary-eyed and fumbling with room cards, light switches and AC controls. There’s got to be...