Top Hotel Brands Are Delivering Five-star Social-media Experiences
When it comes to social media, hotels have a built-in edge: their offerings are highly visual, and they’re all about the one-to-one touch. What other types of...
Operators Are Reinventing their Property Management Systems
At first glance, it would seem movement on the property-management system (PMS) front hasn’t been dramatic, says Warren Markwart, principal with MK2 Hospitality, a hotel management consultancy...
How to Find the Right Kitchen Equipment for Your Hotel
Whether a hotel’s kitchen facilities are cavernous or tiny, choosing the best equipment for the property in question means striking a balance between practicality and indulgence. The...
Find Out Which Tech Trends Are Taking Over the Hotel’s Front Desk
Human beings are not digital, and yet, many of our physical interactions with the real world have become just that. After all, we don’t need to visit...
Today’s Hotel Suites Are Designed to be Spacious, Luxurious and Tech-ready
A winning hotel suite is as shallow as a haughty high-school girl. You know the type: she only cares about her good looks and, by some unjust...
How to Narrow the Gap Between Revenue and Kitchen Efficiency
For Bryan Corkery, the bottom line drives kitchen equipment decisions. And, a big part of that is reducing labour and energy costs, says the executive sous chef...
Find Out How to Use Social Media and Smartphone Technology to Engage Hotel Guests
Just 18 months ago hoteliers agonized over whether to start a Facebook page or wait out the passing social-media fad while investing in traditional marketing efforts, recalls...
Simple Choices About Laundry Operations Can Make or Break a Hotel’s Reputation
In the Internet age, a hotel’s practices are often transparent to guests. Customers are now more socially aware than ever, and they’re looking for businesses that respect...
Well-trained Staff and Effective Technology Keep Hotel Guests Secure
When Michael Jorgensen heard a loud noise on the morning of April 15, he figured it was due to nearby construction. The GM of The Westin Copley...
Discovering the Leveraging Power of Cloud Computing
Cloud-based services have been a staple at Winnipeg-based Lakeview Hospitality since 2005, and now the company is moving onward and upward. Its first foray...
