Equipment choices prioritize efficiency and labour savings
As technology evolves and labour shortages and rising costs continue, hotel kitchens are undergoing a transformation. As a result, operators are now re-thinking kitchen design when making...
Hotels improve the digital experience for staff and guests
A digital revolution is hitting the hotel world and while less contact with guests might seem like a paradox in an industry built upon hospitality, guests and...
Digital assets prove to be value for guests
The first thing most travellers want to do after deciding on a vacation destination is to find a place to plop their bodies once they arrive. They...
HITEC hospitality tradeshow returns
This year’s HITEC — perhaps the world’s foremost hospitality-technology tradeshow — marked its first full return since the cancelled 2020 outing and the scaled-back exhibition in Dallas...
Mobile check-in unlocks guest experience
The road to a great guest experience is paved with adapting to demands as the world changes. Mobile check-in is now an expectation from boutique spots to...
A roundup of tech trends that are shaping the hospitality industry
The pandemic has completely transformed the hotel experience for guests, managers and employees alike. As the new normal unfolds, hotel companies are adjusting accordingly with new technology...
Operators are mining for data in the Metaverse
High hopes have been raised for the transformational value of the metaverse (a virtual-reality space in which users can interact with a computer-generated environment and other users)...
Technology is helping housekeeping departments stay ahead of the curve
While the rollout of COVID-19 vaccines has helped restore traveller confidence, the hospitality industry is still struggling to recover from the devastating impacts of the pandemic. This...
Hotel kitchens are bringing guests back with contactless technology
The travel and tourism industry was greatly impacted in the wake of the pandemic, with more than two-thirds of hotel rooms across Canada unoccupied since March 2020,...
Hotel guests looking for In-room entertainment systems that feels like home
For the past decade or more, hotel operators have been upgrading their in-room entertainment systems as guest preferences and technology evolves. The past two years, however, have...
