exterior of Days Inn Calgary North Balzac hotel
Days Inn Calgary North Balzac

PARSIPPANY, N.J. — Wyndham Hotels & Resorts is expanding Wyndham Direct, a unique booking, billing and business solution.

The service, formerly unique to the La Quinta by Wyndham brand, is now immediately available at Super 8 by Wyndham and Days Inn by Wyndham hotels in the U.S., with plans to expand further across Wyndham’s portfolio of brands later this year.

Wyndham Direct is designed to help drive corporate bookings to hotels and simplify travel management for companies and their travellers. Using integrated virtual credit-card technology from Corporate Spending Innovations (CSI), Wyndham Direct offers easier booking, faster billing and smarter business. The offering is intended to support hotels as they work to attract small and medium-sized corporate business, grow market share and drive lower-cost reservations.

“Wyndham is leaving no stone unturned when it comes to helping our hotels drive more direct bookings, save time and get paid faster,” says Carol Lynch, senior vice-president of Global Sales for Wyndham. “Wyndham Direct is a comprehensive solution for our hotels that not only eases the strain on hotel teams, but also makes the client’s experience easier and helps translate into revenues for our franchisees.”

Hotel owners also benefit from the virtually risk-free program from Wyndham by getting paid simply and quickly. Guest-folio data is automatically sent to clients, saving time and manpower by eliminating the need to print and send invoices or spend time on collections. Additionally, Wyndham Direct offers robust reporting and data collection to streamline reconciliation processes; simplify and accelerate the payment process for hotel bookings; and help minimize disruptions during the check-in process.

Wyndham also recently introduced its Instant Hold feature, which facilitates last-minute, on-the-go bookings, requiring only a guest’s name and mobile number to reserve a room for the same day, with no credit card required. The innovation has been particularly critical as road trips continue to rise in popularity and booking windows have shortened during the pandemic.


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