TORONTO – A total of 500 members of the Greater Toronto Hotel Association (GTHA) gathered last Friday to honour exceptional ambassadors in the region’s hotel industry. The fifth annual Spirit Awards Luncheon, presented by the GTHA and held at the Metro Toronto Convention Centre recognized 212 nominees and 18 award winners for their outstanding contributions in the hotel industry.

“It is with great pride that the GTHA celebrates the service, professionalism and innovation of these outstanding ambassadors in the hotel community” said GTHA president & CEO Terry Mundell. “Their contributions to the visitor experience leave a lasting impression on the over 14 million overnight visitors to the Greater Toronto Area. Our congratulations go out to each nominee and award winner for their exceptional service to guests visiting GTHA member hotels.”

This year’s winners include:

Lifetime Achievement Award
Scott Dyson, Chelsea Hotel Toronto

Accounting Ambassador of the Year
Portia Hammer, InterContinental Toronto Centre

Administration Ambassador of the Year
Sheila Eros, Hilton Toronto

Banquet Ambassador of the Year
Warren Webster, Hilton Mississauga Meadowvale

Bell Person Ambassador of the Year
Michael Calnan, The Fairmont Royal York

Concierge of the Year
Anna Godzina, Toronto Marriott Downtown Eaton Centre

Culinary Ambassador of the Year
Udeni Randenyia, The Strathcona Hotel

Engineering Ambassador of the Year
Tony Phan, Delta Toronto

Food and Beverage Outlets Ambassador of the Year
Yohannes Habte, Holiday Inn Toronto Downtown Centre

Guest Services Ambassador of the Year
Beatrice Agyeman, Hilton Garden Inn Toronto Airport

Housekeeping Room Attendant Ambassador of the Year
Florinda Espino, Hotel Le Germain Toronto

Housekeeping Support Services Ambassador of the Year
Sivabalan Balasundaram, Sheraton Centre Toronto

Laundry Ambassador of the Year
Xiomara Garcia, Quality Inn Airport West

Reservations Ambassador of the Year
Ann Rodriguez, Cambridge Suites Toronto

Security Ambassador of the Year
Nathaniel Mayers, The Fairmont Royal York

Steward of the Year
Rodelio Arcega, Westin Harbour Castle

Switchboard Operator of the Year
Myrtle Tillekeratne, Hyatt Regency Toronto

Valet Driver/ Door Person/ Shuttle Driver Ambassador of the Year
Chris Mathias, The Omni King Edward Hotel

Click here for a full list of nominees


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