TORONTO — Excitement was the order of the day on Friday, April 24 as the Greater Toronto Hotel Association presented its annual Spirit Awards at the Metro Toronto Convention Centre. It was an opportunity to shine the spotlight on the hotel associates who work tirelessly in the front of the house and in the back of the house to ensure guest satisfaction. Associates were feted for outstanding work and distinction in several categories. More than 470 members of the GTHA were in attendance to honour 185 nominees and 18 award winners for their contributions to the hotel industry.

“It is with great pride that the GTHA celebrates the service, professionalism and innovation of these outstanding Ambassadors in the hotel community” said GTHA president & CEO Terry Mundell. “Their contributions to the visitor experience leave a lasting impression on the over 14 million overnight visitors to the Greater Toronto Area. Our congratulations go out to each nominee and award winner for their exceptional service to guests visiting GTHA member hotels”.

The winners of the Greater Toronto Hotel Association’s 4th Annual Spirit Awards are as follows:

Lifetime Achievement Award: Kathy BartholomewThe Westin Harbour Castle

Accounting Ambassador of the YearAngela De Las Alas, The Ritz- Carlton Toronto

Administration Ambassador of the YearGiovanna Vallejo, Hilton Toronto

Banquet Ambassador of the YearPeter Hess, Chelsea Hotel Toronto

Bell Person Ambassador of the YearVernon Bell, The Westin Harbour Castle

Concierge of the YearVanessa Kerwin-Thuan, The Omni King Edward Hotel

Culinary Ambassador of the YearAudrey Thomas, InterContinental Toronto Centre

Engineering Ambassador of the YearMarlow Delamasa, Park Hyatt Toronto Accounting

Food and Beverage Outlets Ambassador of the YearKavita Gajaria, The Fairmont Royal York

Guest Services Ambassador of the YearAneesa Mohammed, Sheraton Toronto Airport Hotel & Conference Centre

Housekeeping Room Attendant Ambassador of the YearDoris Osbourne, Holiday Inn Toronto Yorkdale

Housekeeping Support Services Ambassador of the YearMarisa Ortal, Trump International Hotel and Tower Toronto

Laundry Ambassador of the YearConcordia Lumor, Hilton Garden Inn Toronto Airport West/ Mississauga

Reservations Ambassador of the YearPriti Dubey, Novotel North York

Security Ambassador of the YearAli Elkaderi, One King West Hotel & Residence

Steward of the YearAugustina Oscar, Sheraton Centre Toronto

Switchboard Operator of the Year :Anne Chan- Chong, Hilton Mississauga/ Meadowvale

Valet Driver/ Door Person/ Shuttle Driver Ambassador of the YearWarren Cole, Renaissance Toronto Hotel Downtown

The employees nominated represented more than 170 hotels with approximately 36,000 guestrooms and 32,000 employees.



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