MINNEAPOLIS, Minn. — Radisson Hotel Group (RHG) has announced Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS — the world’s leading inspection, verification, testing and certification company.

The company has conducted a thorough review of all existing health-and-safety processes and worked with a team of experts to develop and validate additional protocols. These enhanced protocols, operational guidance and comprehensive health-and-safety procedures, validated by SGS, will be adapted based on local requirements and recommendations, to ensure guests’ safety and peace of mind from check-in to check-out. Radisson Hotels Safety Protocol will further strengthen RHG’s existing sanitation, cleanliness and disinfection guidelines at hotels globally.

These guidelines include hand-sanitizing stations at all entrances; the use of Personal Protective Equipment (PPE) and protective screens; enhanced and recorded cleaning and disinfection frequency; physical distancing in all areas of its hotels, including in the meeting-and-event facilities; training in local, Centers for Disease Control or World Health Organization recommendations and health guidelines; reiteration of food-safety standards; and comprehensive staff training.

The company’s enhanced cleaning-and-disinfection guidelines have been developed in collaboration with global hygiene-solutions provider, Diversey.

RHG will be introducing an official label of cleanliness and disinfection, issued by SGS, to ensure the highest cleanliness, hygiene and safety standards, as confirmed by SGS through a centralized validation process. Under this program, individual hotels can receive an approval label upon completion of a comprehensive local audit, including on-site testing using the latest technology.

“At Radisson Hotel Group, we are committed to delivering a clean and safe environment for our guests and team members,” says Federico J. González, CEO, Radisson Hospitality AB and chairman of Radisson Hotel Group’s Global Steering Committee. “The world has been fundamentally changed by COVID-19, so it is key that we strive to protect all who work, stay and partner with us as we re-open our doors to a new era of travel. To do this, we have thoroughly examined all areas of the hotel experience and we are proud to have partnered with SGS to create our Radisson Hotels Safety Protocol program.”

RHG will be announcing an extension to its brand commitment, which includes 20 Steps and an additional 10-Step protocol for meetings and events. The company expects to complete all the necessary operational details of this program over the next few weeks.

More information on Radisson Hotels Safety Protocol is available at radissonhotels.com.


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