ATLANTA — InterContinental Hotels Group (IHG) has launched its new hotel delivery robot at the Crowne Plaza San Jose-Silicon Valley hotel.
The robot, named Dash, was created by Savioke, a Santa Clara, Calif.-based company specializing in robot solutions for the hospitality industry.
Dash is approximately three feet tall and is intended to enhance guest experience by providing quick and seamless delivery of snacks, toothbrushes and other amenities to hotel guests. The robot is designed to travel at a human walking pace and can independently navigate between floors — even calling the hotel elevator using a special Wi-Fi connection.
“We are delighted to introduce Dash to our guests at the Crowne Plaza hotel in Milpitas,” said Gina LaBarre, VP, Americas brand management, Crowne Plaza Hotels & Resorts, IHG. “Given the hotel’s location in the heart of Silicon Valley, I expect our guests to be impressed by the technological sophistication of the robot.”
IGH intends to use the Crowne Plaza San Jose-Silicon Valley as a test ground and will determine whether or not to roll out the robot at other Crowne Plaza properties based on the results of this launch.