Welcome to a New Year!
It’s a new year, and with it comes hope and optimism for improved performance in the hotel industry. In this first issue of the year, we’re happy to highlight our annual Franchise Report, which takes look at the leading franchise brands that dot the Canadian hotel landscape. We also profile Opal Hospitality, a hotel company that is finding success by making community its competitive advantage, and we speak with Bonnie Strome, GM of the Park Hyatt Toronto, about her hotel’s recent major renovation. For those looking to understand how to move forward in a post pandemic world, we also feature the Recipe for Recovery, taking a look the ingredients for success as the industry looks to re-build the future. And, additionally we examine the future of Design, In-Room Entertainment systems, and how COVID is changing F&B strategies ― everything you need to get the year off to a great start.
We hope you enjoy this edition. On behalf of the entire Hotelier team, Happy New Year – let’s hope it’s a great year.