CHICAGO — Hyatt Hotels Corporation is exploring the use of VeriFLY + Stay, a mobile health passport for the hospitality industry. The platform uses the VeriFLY app, which provides verification of COVID-19 credentials and travel guidelines.

VeriFLY is developed and managed by the biometric-authentication and identity-assurance solutions provider, Daon and is the world’s first widely adopted digital health credential and has more than 300,000 active users in 55 countries. The mobile app is designed to facilitate peace of mind for in-person gatherings by providing meeting attendees and colleagues with a seamless option to directly receive and present COVID-19 test results.

“Since the onset of the pandemic, we have believed that accessibility to testing and resources would play a critical role in the travel industry’s recovery,” says Frank Lavey, senior vice-president of Global Operations, Hyatt. “Collaborating with Daon, a leader in identity assurance, to test VeriFLY + Stay for colleagues and meeting attendees furthers our commitment to our guests’ and colleagues’ well-being and represents an important step in providing peace of mind to meeting attendees before, during and after an event.”

As part of its exploration efforts, Hyatt will work closely with meeting planners to identify criteria for meeting attendees, which could include presenting a recent negative COVID-19 test. The criteria can then be communicated to attendees in the VeriFLY mobile app prior to arrival so they can fulfill their requirements and complete all necessary forms. Meeting attendees who satisfy a meeting’s requirements will be able to use the app to display a green checkmark for entry into the meeting or event. Daon will not send any personal or individual information to Hyatt or a Hyatt hotel; Hyatt will only receive aggregated and anonymized data from Daon.

“Throughout the pandemic we have stayed close to our customers to understand what’s most important to them and focus on solutions that meet their needs,” says Steve Enselein, senior vice-president of Events, Hyatt. “In listening to our customers, we know attendee safety and well-being remain top priorities for meeting planners and we look forward to exploring VeriFLY + Stay with meeting planners to provide a new resource that assists with event execution.”


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