MCLEAN, Va. — Hilton Worldwide has introduced Digital Key to its Hilton HHonors app. The new feature allows HHonors members to bypass the check-in counter and access their rooms and other areas of the hotel via their smartphones.
The addition follows Hilton’s introduction of digital check-in with room selection last July. By early 2016, HHonors members will be able to use their smartphones as their room key at 250 U.S. properties including Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts and Canopy by Hilton brands.
“HHonors members can use digital check-in and room selection at more than 4,100 properties globally — and those who have used it have shared exceptional feedback,” said Geraldine Calpin, SVP and global head of Digital, Hilton Worldwide. “With Digital Key, we are making the guest experience even more seamless through our improved mobile app.”
Digital Key beta testing commenced earlier this month at the Hilton Alexandria Old Town in Alexandria, Va., and will continue through 2015 at select U.S. properties. Digital Key will first be available for iOS and will be offered to Android users later this year.