McLean, Va. — Hilton has created 700 new full-time work-from-home positions. The plan expands the company’s remote career program and flexible work opportunities across the U.S. 

The new positions will be part of the Hilton Reservation & Customer Care (HRCC) team. Employees filling the new positions will be in charge of handling travel- and reservation-related questions from guests as the first point of contact, while having the added flexibility of working from home.

“Our team strives to deliver engaged and personalized hospitality in each and every guest interaction,” says Stephen Arnold, vice-president of U.S. Operations HRCC. “Providing flexibility, support and the opportunity to develop an incredibly meaningful career from home is a critical part of how we empower our team to be their best for our guests and for themselves.”

Employees on the HRCC team are also eligible for Hilton’s comprehensive benefits, including 401k, professional-development training and access to exclusive travel discounts through Hilton’s team-member travel program.


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