HALIFAX — Choice Hotels Canada announced that the Halifax Tower Hotel & Conference Centre, Ascend Hotel Collection, has received three prestigious awards — on a national and international level. The property won a 2024 Platinum Guest Satisfaction Award, alongside both the 2024 Canadian Hotel of the Year and the 2024 International Best of Choice Award for the Ascend Hotel Collection brand by Choice Hotels International.
The Best of Choice awards are among Choice Hotels International’s most coveted accolades, with recipients selected for their demonstrated commitment to superior guest service and operational excellence. One hotel winner was selected from each Choice brand segment in the company’s domestic and international portfolio.
The Canadian Hotel of the Year was selected by a panel consisting of representatives from Choice Hotels Canada and the Choice Canada Franchise Advisory Board and are chosen from this year’s Canadian Guest Satisfaction Award Platinum winners. Platinum winners represent the top three per cent of more than 330 hotels from coast to coast. Winners are determined largely by verified customer feedback through guest insight surveys and likelihood to recommend scores.
The newly built Halifax Tower Hotel & Conference Centre opened in August 2022 and is currently ranked as the number-1 hotel in Halifax on TripAdvisor with a 5/5 rating. The property is owned by Stephanie Giannoulis, who was named Developer of the Year by Choice Hotels Canada that same year. The hotel also won an APEX Award (Awards for Property Excellence) and last year won Best New Entry: Ascend Hotel Collection. The management team is led by general manager Nimfa Bautista, who previously won the Leader of the Year award from Choice Hotels Canada in 2021.
“The management team at the hotel is best-in-class and ensures every detail of the guest experience is second to none,” says Brian Leon, CEO, Choice Hotels Canada. “Since it opened, this stunning hotel has excelled in guest satisfaction and the feedback the team receives continues to be stellar.”
The property has a range of luxury amenities, well suited for both leisure and corporate travel, as well as large group events. There’s a conference centre with five meeting spaces, including an imperial ballroom for up to 220 people that can accommodate social gatherings, weddings, and corporate meetings. The 180-seat onsite restaurant, Le Rouge, is open for lunch and dinner, and features a wide range of mouth-watering offerings, including its signature steak dishes and daring cocktails. There’s an indoor heated pool and hot tub, fitness centre, electric vehicle charging stations, as well as the HTH Lounge, where guests can enjoy pub style-food and a variety of cocktail drinks.
With 103 modern, spacious, and well-appointed guestrooms and suites, the in-room amenities include 50-inch smart TVs and outstanding city or lake views. The suites feature king beds, kitchenettes, and large living spaces more than 500 sq. ft. and come equipped with fireplaces and two-person whirlpool tubs. Guests can start their days with a complimentary hot breakfast on the 16th floor overlooking the wonderful views.
“These awards are well deserved for our team, who have worked so hard to not only open the hotel and ease into the day-to-day operations, but to also make guests feel welcome and respected,” says Giannoulis, owner of both the Halifax Tower Hotel & Conference Centre and the Comfort Hotel Bayer’s Lake. “The attention to detail has been appreciated by our guests and we look forward to welcoming both new and returning faces alike.”
