TORONTO — Four Seasons has appointed Keisha Smith as executive vice-president and Chief People and Culture Officer, effective Jan. 6 2025. Based at the company’s corporate office in Miami, Smith joins the executive leadership team and reports directly to Alejandro Reynal, president and CEO of Four Seasons.
“Keisha brings extensive expertise from her dynamic career, along with a reputation for fostering culture-driven success, making her an outstanding addition to the Four Seasons leadership team. Her commitment to building empowered, strong and thriving teams aligns with the Four Seasons culture and dedication for our employees, who are at the heart of everything we do,” says Reynal.
Smith will play a key role in maintaining and enriching the company’s celebrated culture and people-centric focus, ensuring these priorities remain a longstanding competitive advantage to attract, retain and develop best-in-class talent worldwide. She will oversee the strategy and execution of all aspects of the company’s global People and Culture, Internal Communications and Environmental, Social and Governance (ESG) efforts.
“I’m honoured to join Four Seasons, a company with a renowned culture that has been at the bedrock of its success for more than 60 years,” says Smith. “It’s a privilege to join this iconic company at such an exciting time of growth, and to be able to play a pivotal role in rallying more than 50,000 global employees around our shared culture and vision for the future.”
With a storied career that spans more than two decades, Smith has a strong and celebrated reputation as a transformative Human Resources executive. She currently serves as an independent director and member of the Human Capital Committee for Unity Software (U). She has held senior HR roles at public and privately companies across the fashion, media, and financial industries. Before joining Four Seasons, Smith served as the Chief People Officer at Tory Burch, where her talent strategies led to the company achieving its highest employee engagement scores. Previously, she held roles at News Corp and Morgan Stanley as Chief Human Resources Officer and global co-head of Talent Management respectively where she established a track record for enabling business growth while fostering environments where employees thrive.